Question about Televison & Video
The non-technical answer would be that the lens needs to be cleaned. This is the first step for this type of problem. There are many things that can get the disk drive lens dirty like smoke, incense, dust, moisture. Open the unit and open the DVD cover. You will see the lens that reads a DVD. Get a cotton swab (the ones for cleaning out ears) and some isopropyl alcohol (rubbing alcohol) and moisten the cotton swab with the alcohol (moisten not soak) and gently (I mean, do not push hard or scrub hard) rub it on the lens. Now with a dry cotton swab, do the same. Let it dry for a minute (longer if the swab had more alcohol and it might have dripped down) and close the unit. Now try to play DVDs and let us know if it worked. Thanks.
Posted on Jun 19, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 13, 2016 | Samsung Televison & Video
Jul 26, 2011 | Samsung DVD-V90K Multisystem DVD/VCR
Aug 25, 2009 | Samsung Televison & Video
Jun 23, 2009 | Samsung DVD-VR320 DVD Recorder/VCR
Jun 11, 2009 | Televison & Video
Apr 20, 2009 | Samsung DVD-VR357
Dec 09, 2008 | Televison & Video
Jun 18, 2008 | Samsung DVD-R130 DVD Recorder
Mar 14, 2008 | Samsung DVD-VR357
Jan 16, 2017 | Toshiba Televison & Video
50 people viewed this question
Usually answered in minutes!