Question about Samsung SPP-2020 Thermal Photo Printer

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Paper not feeding in the machine and get a paper jam error Printer rollers do not grab the paper to load into the printer. The rollers turn, put the paper is not loaded.

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  • Anonymous Mar 23, 2014

    how to take back of printer off to check rollers on advent aw10 code 3502 coming up and paper not been taken into printer correctly

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After so much paper goes thru the rollers they pick up dust and dont stick. Some models you can unplug and then use a q tip soaked in alcohol to clean the roller. Others require you to take them apart to clean. If you have to take it in to get fixed then check out the new ones from a computer store. Sometimes its cheaper to get a new printer than go get yours repaired or cleaned. If you do decide to have it done look really close when they get done and ensure the rollers were cleaned with alcohol. Otherwise they mihgt still have a oil coating on then and that causes them to slip also, especially on photo paper. They will argue in some places that the alcohol will dry out the rubber and it will age and crack. Altho this is true I have yet to see a dry, aged or cracked pickup roller, even 15 years in the business. I think thats because it takes longer to age and crack a rubber roller than it does to just wear out the machine. Jonathon

Posted on Jun 18, 2008

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1 Answer

Error paper jam


Hello Cassandra,
It sounds like you are having phantom paper jams. When the printer starts a print job and tries to pull a piece of paper but can't grab it the printer thinks there is a jam but there really is not. If the paper pickup rollers are worn down they are not able to grab the paper correctly to feed it into the printer which causes this type of error. The rollers are considered user installable and come in a kit with the rollers and the paper separation pad which keeps more than one paper from being pickup up at the same time. Installing the paper feed kit should clear up your paper feed problems. The paper feed kit is available here: http://www.ccl-la.com/catalog/product_info.php?products_id=342
I hope this helps.
BuddyMc

Aug 06, 2013 | HP CP3525N Color LaserJet Printer

1 Answer

Printer shows jam when there is none, press the check and it prints OK


That type of problem is called a phantom paper jam and is caused by the printer not picking up the paper like it should. When the print job is sent to the printer the pickup rollers turn and should grab the top sheet of paper and feed it into the printer. When the rollers get worn down and slick they can not grab the paper right so you get the error message. When you retry the rollers may be able to grab the paper and the job goes through. To correct this intermittent problem you will need to replace the pickup rollers and separation pads. This is easy to do for the end user no need to send the printer in for service. Here is a link to the roller kit needed for the HP Lasejet 2420 printer:

http://www.ccl-la.com/catalog/product_info.php?products_id=304

Mar 05, 2013 | HP LaserJet 2420 Printer

2 Answers

When we put paper in the printer it goes cricked


Lexmark printer have paper roller problem take printer for once service

Jul 25, 2009 | Lexmark X1270 All-In-One InkJet Printer

4 Answers

Paper jam, need help urgently!


First check the Paper feed roller they maybe slick from paper dust, you need to clean them, then turn of the printer and remove the ink cartridges, turn macine over and check the under side of the machine for any sign of paper, remove any seen, then turn back over reinsert cartridges , turn machine on. paper dust sometimes covers the paper read sensor , causing a paper jam, and slick feed roller also contribute to frequent and pervasive paper jams.

Jul 12, 2009 | Brother MFC 240C All-In-One InkJet Printer

3 Answers

My Samsung CLP-510 printer shuts down frequently for paper jam. However, there is no paper jam. To fix, I turn off the power to the printer for 30 seconds and after turning the power back on the paper


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 14, 2009 | Samsung CLP-510 Laser Printer

1 Answer

Not grabbing paper


Try cleaning the rollers again and fan the paper. When you clean the rollers, use alcohol and a lint free cloth. Don't put too many sheets in the feed tray.

Feb 04, 2009 | Canon PIXMA MP170 All-In-One InkJet...

2 Answers

1610 all in one.....won't grab paper


The feed roller was turning but the paper wasn't moving and so I kept getting an "out of paper message." The paper was actually getting caught on a small black piece in the back of the printer. I removed the black piece and the paper start to feed fine.


Remove the back access door (it just pops out... no screwdriver required). The black guide piece (2nd from left) is about the size of my little toe after I took it out. Use a flat head screw driver to pop it out... that should leave 3 black guide pieces left. Put the access door back on the printer and the problem should be solved.cf725f2.jpg

Jan 30, 2009 | HP PSC 1610v All-in-One Printer

1 Answer

Label sheets won't feed, jam


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


good luck..

Dec 22, 2008 | Lexmark Z845 InkJet Printer

1 Answer

Doesn't Print - Says "Paper Jam"


That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.

If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch

If on the other hand it always show jam then there is or a switch is stuck.

Oct 25, 2007 | Kyocera Mita FS 1200N Laser Printer

2 Answers

Out of Paper. Load Paper Error


Check
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265823&cc=nz&lc=en&dlc=en&product=422000&dlc=en&lang=en

"
s.gif
HP PSC 1600 and 2350 Series - Paper Jam or Paper Feed Problems"

When the all-in-one detects a paper jam, the following message appears: Paper jam: Press OK to continue . The computer might display the following message: There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC. This document will assist in correcting paper-feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one. s.gif Clearing paper jams

Jul 28, 2006 | HP PSC 2355 All-In-One InkJet Printer

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