A fine blue line has appeared down the centre of the screen, which appears to run directly from the crystal eye web cam to the bottom of the screen. the laptop is still useable but this is a distraction that shouldn't be there. could this be a driver conflict, or do I need to return to shop. The machine is still under warranty. thank you
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When you get there, select "Notebook"...then select "Aspire". Then scroll down and select Aspire 6530. Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the camera driver software and then download and reinstall it. Hopefully this will help...good luck.
Look for a piece of software called "Acer Crystal Eye webcam" in your start menu program list, or in your program files folder. This is a simple photo and video capture program that comes with your laptop. It is very similar to Apple's "Photo Booth" program if your familiar with that.
To start recording a video click on the camcorder icon, to stop click on it again. To take a picture click on the camera icon. All of your saved photos and videos will be displayed in a scrolling menu along the bottom of the program window. To delete a file click on it to highlight and then click the trash can icon. To open a file in a video player or photo view double click it. If you don't have this software I've included a link to download it from cnet.com below.
If the blue light does not come on by the camera, then just the program is running and not the camera, it takes one program and one driver to run the Crystal Eye.
Here is the link to both files, make sure you have them both installed. Click on the link > click on Notebooks > click on Aspire > click on 5610 > download noth camera downloads > one is a driver, the other is the software.
The first thing to check is if your webcam is working correctly. If you're running Windows XP, click on the "start" button, then click on "My Computer". Now double click on "Acer Crystal Eye Webcam". It should now show a screen with video from the webcam (probably of your face in front of the computer).