Question about Acer Aspire 5500 5570-2609 Laptop

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Mouse pointer frozen on screen - Acer Aspire 5500 5570-2609 Laptop

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During the boot process you will see on the screen to press a certain to enter setup
Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart then
once you have your computer running try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f which will scan for and attempt to fix any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive then
hope this helps

Posted on Nov 13, 2010

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Frozen pointer on my laptop , carnt even log in


Most likely problem is the connector on the mousepad. try and use a USB mouse first to eliminate the mousepad from the equation. if the pointer moves with a mouse then you have solved the problem. If it doesn't you have a bigger problem- either Virus infection or Operating System failure.

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