Question about SanDisk Sansa e270 MP3 Player

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Sansa e270 ; stuck in recovery mode.

Hi,
Yesterday I had tried putting my Sansa e270 in recovery mode. I think it worked, but then I tried turning it back on...and it says "Welcome to Recovery Mode". It will not turn on properly, and I have no idea what I'm suppose to do. If someone could help me with this I would greatly appreciate it! :) I'm starting to miss listening to my MP3, haha. :( :)
I'm not sure how I will get the reply to this or any reply for that matter...so my email is amber_frass@hotmail.com . Thanks! - Amber

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  • KARMA69 Jun 18, 2008

    Yeah, I'm doing this because I want to delete all of my songs. Anyway, pressing the power button for 20 seconds doesn't work. When I try to turn it back on it still says "Load main image failed". And underneath that it says "Switch to Recovery Mode". I will try downloading that firmware, to see if it works. If that doesn't work I guess I'll just post another message here! Thanks! :)

  • KARMA69 Jun 18, 2008

    Yeah, I'm doing this because I want all my songs deleted from my device. Anyway, pressing the power button for 20 seconds doesn't do anything. It still says "Load main image failed". And underneath that it still says "Switch to Recovery Mode". I will try downloading that firmware! And if that doesn't work I'll just post another message on here! Thank you! :)

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Attention: Resetting the device will delete all the songs

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Jun 18, 2008

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there is a hold key in your player...jus put it on unhold position...

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plug the mp3 usb to your pc.

open a notepad apllication and create a new blank file.
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first try changing the usb mode in your settings if still doesnt connect try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)



I hope my post was helpful let me know!!!!

Mar 13, 2009 | SanDisk Sansa e270 MP3 Player

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My Sansa e270 Will Turn On Then When It Starts Loading It Will Get 3/4 Of The Way Then It Goes To A Black Screen.What Do I Do?


try this...

1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)

if that doesnt fix your problem try this...

1 connect your sansa to comp via usb cable
2 right click start on windows desktop go to explore
3 scroll down to your sansa's drive rifght click it go to properties
4 go to tools tab and click "check now" under error checking will take awhile and will erase your memory on the sansa but it will probably work again

I hope my post was helpful let me know!!!!

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1 Answer

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You have to Download the Sansa Recovery Tool from Sandisk's website first. Then, disconnect the Sansa from the computer, press and hold in the REC button, and then reconnect the Sansa while holding the REC button.

-Tha Mp3 Doctor

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Disengage the lock switch, then try this: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Jul 03, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

E270 isn't recognized by windows; can't enter recovery mode


Are you running Vista? shame on you for not checking to see if your player is compatible with it

If you are running XP:
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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
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Refresh database SansaDisk e270


Sorry, no habla espanol. Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

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