Question about Microwave Ovens

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Sold without operating instructions and I dont know how to work it its the stainless model

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  • anbrake Jun 18, 2008

    Oh I am terrible sorry. It is a Galanz Grill Microwave Oven it doesnt tell me much either but on the back it says WD900A, 230V - 50.Hz 1400 (Micro) 1000w Heater output 900w and serial number. Perhaps in future it would be alot easier if the manufacturers put the Brand Name and Model Number together where VISIBLE for the consumer.

  • anbrake Jun 26, 2008

    Surely you have some sort of instruction manual for this microwave guys, come on I still cant use it efficiently. DO YO WANT IT BACK? Because I have nearly had ENOUGH. Anbrake

  • Jeff Rockwell
    Jeff Rockwell May 11, 2010

    For future reference: If you a want resolution to a problem you need to include your BRAND NAME and MODEL NUMBER. Posting a question under a generic category for all microwave ovens, where you are asking for a specific owner's manual, cannot be answered without the Expert Community inquirying further information from you. "Stainless model" applies to many manufacturers.



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If the dealer you bought it from won't supply it (was it a demo?) then you will need to contact Galanz.

1700 Park St. Suit # 105
Naperville, IL. 60563
Tel: (630)717-9898 / (630)717-6588
Fax: (630)718-9966 / (630)717-6577

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jun 23, 2008


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Looking for the manual for this model 2115 cooks stainless steel microwave convection oven.

Got this from the "Answer bag" website:-

Cooks is the store brand name of appliances sold by JC Penny. The appliances are made for JC Penny in China by Sensio, an appliance company who also manufactures kitchen appliances for Chef Gordon Ramsey and the El Paso Mexican brand, among others.


U.K. Telegraph: Gordon Ramsey Launches Cookware in Argos

International Housewares Association: Sensio Profile
More Information:

Fante's Kitchen Wares Shop: Links to Manufacturers

Consumer Reports: Cookware & Cutlery
Then clicked onto the Sensio website, couldn't find details or downloads for your over but on their contact page there's a phone number and an email address.
Customer service phone number: 1.866.832.4843 /
Have a crack at one of those.

Jan 25, 2012 | Microwave Ovens


Using stainless steel utensils in a microwave oven

Every one knows that one cannot use metal utensils/bowls in a microwave oven.
But did you know that this does not apply to a utensil/bowl made out of stainless steel?
Try it this way.
Put some water in a stainless steel container and place it in the microwave for 5 seconds.The water will heat up without any sparks being created.
One could actually heat up anything in this way without any danger of causing a fire.

on Apr 10, 2014 | Microwave Ovens

1 Answer

Hey there, I have a Lofra Oven. Dont know what model. 5 burner gas multifunction. Probably 1100 mm wide. Trying to track down an Operating user Manual in PDF format so I can print off or...

Most major manufacturers supply manuals online so if you were to log on to the manufacturer's web site, you may be pleasantly surprised as usually, if available, one is able to download, by model number, Customer Instruction Manuals, Dealer Network for spare part supplies and Driver downloads (if applicable) as required.

The information is normally free of charge.

I hope this helps.

Mar 01, 2011 | Microwave Ovens

1 Answer

Hi I have got a delonghi cooker model esf461st. I have plugged it in and it is not working. I dont know what else to do. Thank you very much regards Karen

Have you consulted your operating instructions?

If you were to log on to the manufacturer's web site, I think you will be pleasantly surprised as usually one is able to download, by model number, Customer Instruction Manuals, list of Dealers for spare part supplies as required.

Just Google the manufacturer's name and follow the links. Make certain you are directed to the manufacturer's web site as some search engines direct you to other sites and they charge for the information that is normally free of charge.

I hope this helps.

Dec 24, 2010 | DeLonghi Microwave Ovens

1 Answer

I sent a delux stainless steel can opener to your warranty department on 18th February, 2010 with letter of explanation that it was broken upon purchase. Part of it was returned back to me 8th March, 2010...

hi, where did you buy this product from, this is a help site where people who have problems with equipment they have bought want help, we dont actually sell anything we have no catalogue or shop.

the way this site works is you post your problem in the forum for the experts to see and then one of them will pick your problem and offer you some help and guidance on solving your problem.

the experts dont work for the site we just sign into the site to offer our advice and guidance, we dont actually sell anything.

so the only help this site can off you is if you tell us the company you brought this product from then we can pass on a complaint saying that you have spoken to us and you are not happy with the product and would like a replacement or refund. But without you telling us the company involved we cant do anything.

If the company passed you onto this site to make a complaint then i need to warn you that it sounds like they are trying to fob you off and pass you onto someone else who cant really do anything for you,

say your car broke down and you didnt know the cause i could then help you find the cause and tell you what you need to do to solve your problem, or if your washing machine has an error code then i can help you find and solve the problem.

But as for getting a refund this is not possible from this site as we do not sell or endorse any products we only offer help and advice to people who have a technical or fault problem with a product and as you want a refund then all you have to do is contact the company that sold you the product.

if you would like me to contact the company for you and pass a complaint on then your going to need to give me the companies name and details and also your details so as they can contact you to resolve any problem you have

im sorry i cant give you a refund but if you look at our site we dont actually sell anything we only help you solve any problems you may have with a product, now i know you have a problem with a product but we cant offer you any refund as we never sold you anything and we never sell anybody anything, so i that respect i cant help you

but if the company told you to contact us for a refund then this is something different and something we could take up as this is something they shouldnt do and they would be breaking the law by passing this site off as the site that sold you something.

please let me know what you would like me to do

Aug 19, 2010 | Cuisinart Microwave Ovens

1 Answer

Trim kit for a kcms 1555 s

You should be able to find the right kit by calling 1-877-477-7278 with your full model number.

Your complete model number will be KCMS1555SBL0, KCMS1555SSS0, or KCMS1555SWH0 without the spaces.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 22, 2008 | KitchenAid KCMS1555RSS Stainless Steel...

1 Answer

Lost instruction manual

Hi - You can download the manual from the link below:


Please update the question & let us know if the information given was useful to you - Good Luck!

Jul 06, 2008 | LG Microwave Ovens

1 Answer

I just bought this microwave but it has no instructions and i have no idea how to use it!

If you just bought it new and it came with no instructions, you should first contact the store you got it from for a manual.

Otherwise, manufacturers certainly do not want to expose themselves to serious liability by letting their ovens be sold without instructions!

If contacting the store is no help, please post back here with your brand and model and we can probably point you to contact information or an online manual.

Nov 03, 2007 | Microwave Ovens

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