Question about Samsung WF337AA Front Load Washer

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I have a Samsung front load washer VRT for 4 years now no problems until recent. Lately when the washer gets to the spin cycle you hear a metal sound (Metal on metal scrap sound) now the machine sounds like it is spinning but the inside drum does not spin. What are my options

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Samsung Front Load VRT

I've had that same code, the machine completely stops and you have to start over with the load, the repair man samsung sent out still cannot fix my problem. he says there is a defect on these machines, good luck!

Posted on Apr 22, 2008

BIKER T
  • 909 Answers

SOURCE: wfw8300sw01 - makes loud noise sounds during spin

The bearings have collapesd due to the seal going faulty. If bearings can be accessed to from the outside, it is possible you could do the repair. If big bearing and seal is accessed from the inside, suggest tech. do it as it gets dirty and a lot more complex.

Posted on Sep 20, 2009

jan mczeal
  • 632 Answers

SOURCE: LE light is displaying and there is a metal on

It is a locked motor error. One of the following is causing the problem but you may need the help of a qualified appliance technician:

  • The connector (3-pin, male, white) in the motor harness is not connected to the connector (3-pin, female, white) of the stator assembly. Connect them properly.
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  • The electrical contacts between the connectors (3-pin, male, white) in the motor harness and 4-pin, female, white connector in the main board assembly is bad or unstable. Trace the motor harness back to the main board. Clean the connectors and connect them properly.
  • The motor harness between the stator assembly and main board assembly is cut or open. Reconnect or rewire.
  • Motor winding is defective. Check the resistance between the terminals of the stator. Resistance should be between 5 to 10 ohms, otherwise replace the stator. Refer to the illustration above for the stator removal.
  1. Disassemble the back cover.
  2. Remove the large bolt on the center shaft. Ask your helper to hold the inside of the drum.
  3. Pull out the rotor out of the shaft.
  4. Remove the 2 screws from the tub bracket.
  5. Remove the 6 bolts on the stator.
  6. Unplug the 2 connectors on the stator.
  7. Pull the stator out of the tub.
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  • The hall sensor is out of order/defective. It is located at the stator assembly. If the hall sensor is out of order, it cannot detect magnetic field and the main board sees it as the rotor is locked then displaying the error code. Replace it if no evidence of defect is found above.

Posted on Nov 25, 2009

  • 1 Answer

SOURCE: my washing machine makes loud banging noise when spinning

there probaely a coin between the drum

Posted on Dec 28, 2009

  • 1 Answer

SOURCE: samsung vrt washer will begin cycle but get so far

You might have an object jammed in the pump housing. First thing you must do is to unplug the machine from the power outlet.You will then need to remove the back panel of the washer to access the pump. Disconnect the wiring from the pump and remove the two hoses by compressing the two clamps. ( Be ready for water to pour out of the hoses) Remove the three mounting bolts that hold the pump to the frame of the washer and remove the pump assembly. It is easier to work on the pump if you remove it from the mounting plate. Remove the three screws that hold the impeller housing to the pump motor. Seperate the two parts being careful not to damage the rubber o-ring that seals the unit. Inspect the impeller housing for any debris. (I found a nickle blocking the outlet port in mine). Remove anything you may find and reassemble in reverse order. The machine should reset itself and run as normal.
Good luck!

Posted on Jan 23, 2010

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