Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Out of the blue, my freezer stopped freezing - it thawed everything; and the same time, the refrigerator is not cold. The lights are all on, so it has power, but all of a sudden, it is not cooling or freezing as it should. What is wrong? Please help. It is a side by side Kitchen Aid Superba model KSRS27IK

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The following could be the reasons for the fridge misbehaving:
1. The rheostat is set to Zero or lowest. I am sure you must have checked it already.
2. The Feron gas has leaked out. This needs professional help.
3. There is some disconnection in the electrical system (hopefully). Please check and confirm that you can feel or hear the motor/compressor run. Again, a professional help is called for if you can not confirm the motor running.

Posted on Nov 13, 2010

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Posted on Jan 02, 2017

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I have a stainless steel top freezer ice make. the freezer seems t somewhat works but my refrigerator stopped getting cold. what should i do?


Check the fan in the refrigerator section, see if it's blowing air.
Next is the thermostat which you've probably already tried changing. Either one of these could have ice buildup making them not work correctly, so take everything out of the unit and use a house fan blowing into the refrigerator section to melt things out for a couple days. A hair dryer used on the areas will speed things up, but there's a risk of shock. Also the fan or thermostat may need to be replaced. (put your food items in another freezer/refrigerator as they will thaw and warm up within the time it will take for you to try to melt the ice out.)
The fact that the freezer is still working means that your compressor is working and the system isn't out of Freon.

Sep 07, 2016 | Stainless Refrigerators

1 Answer

Freezer not freezing freezer compartment and cooler compartment not cold. frozen goods are all thawed. lights still operate when door opened


Fan Problems
One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Other Causes
Several other problems could be keeping your freezer from freezing:
There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.
If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.
The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.
If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.
Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Hope this will solve the issue.

Have a good day! : )

Apr 21, 2011 | Kenmore Refrigerators

1 Answer

Freezer stopped freezing. food started getting soft on top. power light on. green light off. tapped it , green light on. less than 1 yr old.


Hello,

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.


Good luck.

Mar 02, 2011 | Haier 3.5 cu. ft. Chest Freezer HNCM035E

1 Answer

Side byrefrigerator runs but not cold. Freezer is


take everything out of it, and let it thaw for 24 hours, using towels and whatever to clean up the water......then plug it back in, if it still does it, like 2 days later, it's broke, if it doesn't it was just the coil in the back that froze up. Happened to me.

Feb 15, 2010 | Whirlpool Freezers

2 Answers

My side by side kenmore refrigerator, freezer isnt freezing


the fan in the freezer is not working to blow the cold air in the freezer you need a new fan you need a repair man it will cost you $300 good luck i have the same problem don't buy samsung they are useless that why home depot don't sale samsung

Nov 12, 2009 | Samsung RS265LABP Side by Side...

2 Answers

Freezer isn't staying cold


What is the solution? What can we do to engage the refrig. again?

Mar 31, 2009 | KitchenAid (KSRD22FKST) Side by Side...

1 Answer

Refr/freezer alternately gets too cold and thaws


My first thought: defrost timer which shuts off the compressor and turns on a heater in the freezer is sluggish.  I'd change it out.

Nov 15, 2008 | Amana Refrigerators

1 Answer

FREEZER IS COLD BUT NOT FREEZING WELL,FRIDGE IS NOT AS COLD AS IT SHOULD BE


Your freezer fan has stopped working or jammed. It's also possible that your defrost timer has stopped working and that the airways in the freezer are clogged with ice and the air can't circulate to the fridge. One of the two. Good Luck!!

barneyluc

Oct 03, 2008 | Whirlpool ET8WTKXK Top Freezer...

1 Answer

Freezer is not freezing and refridgerator is not cold enough


have the freon checked for leaks, also check to make sure the compressor is coming on. If it comes on and is warm, boost freon. If the unit is not coming on properly, check the capasitors and compressor

Jul 24, 2008 | Kenmore 64802 Top Freezer Refrigerator

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