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Sorry to bother again, but we are still having an issue (freezing at boot up). We tried booting up, hit F10 after logo and high lighted (safemode with command prompt.) As soon as we hit enter ... the screen goes blank, but the harddrive light stays on as if? Am I supposed to wait, if so, how long? If I boot up and hit F8 and chose safemode ... it freezes on the third file loading (Which is, HKCOM.DLL) Any ideas? Thank you, louiejr1963

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Open side panel remove cable from usb reader and others cd too i have not pulled all back in just in install new mother board same thing stuck no key board 1 blink/ f10 got setup ..... stuck . This may be a chip set driver not installed. or a bad hardware pulling to mush power. I change CPU, MEM sticks. Power supply all the same thing. Just pull these cable to hadrware not hdd. boot right up . BINGO> Sorry to bother again, but we are still having an - c:\users\office\appdata\local\temp\msohtml1\01\clip_image001.gif down 1yr.

Posted on Jan 07, 2012

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During the boot process you will see on the screen to press delete to enter setup
Press and hold delete during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart then
once you have your computer running try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f which will scan for and attempt to fix any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive then you might test all leads that are attached from your motherboard to your hard drive or just replace them there probably old and faulty
hope this helps

Posted on Nov 13, 2010

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Hi,

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1. Turn Off the computer
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hi,

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