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Alpine 620 error code E-02 - Alpine Car Audio & Video

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E02 error on your Alpine means (generally) dirty or scratched media.
It means - it cannot read the data on the disc.

It CAN mean any of the following....

Scratched disc
Improper media
Bad burn/copy of disc
Improperly adjusted laser - requires an alignment
Dirty Laser Lense (smokers will experience this more often)
Laser failure

Since it is happening with different types of media, the latter are the most likely culprits.

There is nothing you can do as an end-user. It must be taken to an authorized Alpine service center. Alpine will not sell parts (if needed) to non-authorized repair shops.

Typically - they will require a small deposit ($25 or so) to crack the unit open and check the laser operation and gauge the laser. They will put together a quote and let you know the price before fixing.... and the deposit comes off the final bill.

If it is working and needs to be cleaned/adjusted - look at a bill around $50 (less the deposit).

Don't waste your $$ on CD lense cleaners - they do not work!
Thanks!

Posted on Nov 13, 2010

  • blueextc3221
    blueextc3221 Nov 13, 2010

    p.s. Alpine doesnt list authorized centers on their website - they suggest to call your local Alpine dealer to get a referral.



    Thanks!

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