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My RCA Opal isn't charging. I've tried resetting it but it doesn't help. Is there a master reset for an RCA Opal?

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Go into the Windows device manager, and see if the usb port has a yellow exclamation mark by it - the driver may need to be redownloaded.

Posted on Jun 18, 2008

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I've had two RCA OPAL MP3 players stop working on me. It won't turn on, so I plug it into the computer to charge, and it still won't turn on!!!


Possible that the battery has run down, place it on charge for a longer time to check if it comes on, if it does repeat for some day to regain the power. Also consider to reset and if possibe check within the device for a cell replacement/ memory reset. connect to PC to detect and check for memory scan/ status. Hope this helps you out. Good day

Jul 04, 2010 | RCA OPAL M4001 MP3 Player

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My Opal does not start. How do I reset my Opal?


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and does not complete initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Note: The procedure above must be used when the Opal is not starting at all. When instead the opal is starting, but it is not recognised by the computer, procedure will be different. In that case test the player on a different computer. Test different USB cable.Restart computer and Opal. Reset computer by disconnecting power cord, and eventually removing battery for five minutes. Try using System Restore to restore the computer to a date before having the problem. Reinstall Windows Media Player. Check System and USB hardware settings and driver on computer..

on Mar 31, 2010 | RCA OPAL M4001 MP3 Player

1 Answer

Mi opal wont turn on


in the back of the opal there is a reset button try that and charge it again

Sep 26, 2009 | RCA OPAL M4001 MP3 Player

3 Answers

My M4002A RCA MP3 Player won't turn on. How can I fix it?


I got a sewing needle and put it in the reset hole on the back of the mp3

Jun 23, 2009 | RCA opal MP3 Player

1 Answer

My Opal Mp3 Player


plug it to your pc. go to my computer. double click on the opal icon. you will then see internal storage. Right click on that and hit format. Then it should work.

good luck!

Jan 18, 2009 | RCA M4204 MP3 Player

1 Answer

I have an RCA Opal and I just finished trying to load music from WMP on my pc to the device. Now the device will not power on and is just showing the "initializing...." screen. Is there a master reset or...


RCA Opal - Stuck on "Initializing"

Go to this website to reload the firmware:
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=1415&p_created=1202430585&p_sid=CwOaz8ej&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTIsMTImcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1pbml0aWFsaXppbmc*&p_li=&p_topview=1

Note: websites are subject to change - if you go to http://www.rcaaudiovideo.com and go to the page for the RCA Opal m series, you can also find the firmware reload on that page.

-Tha Mp3 Doctor

Dec 15, 2008 | RCA OPAL M4001 MP3 Player

3 Answers

Won't charge and computer will no longer recognise


try pushing the reset button in the back of the player

Jan 09, 2008 | RCA OPAL M4001 MP3 Player

6 Answers

M4008 Opal mp3 player error message


I went to the rca site and downloaded the firmware update. It told me how to reset the unit. You have to let it crash, then start it from the Start menu. Then you plug in your player while holding down the play button while it loads. It managed to get it running but I still can't add music.

Dec 27, 2007 | RCA OPAL M4001 MP3 Player

1 Answer

Opal m4001 wont turn on


Reset the player first, and then try again

Dec 24, 2007 | RCA OPAL M4001 MP3 Player

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