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Card jams and ribbon keeps breaking - Fargo 4250 Thermal Printer

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If the printer cost over $300:
Hire someone specially trained in repairing this brand (get estimate first).

If printer cost under $100:
Toss it; buy a new one. Fixing it would cost more than a printer.

Posted on Nov 12, 2010

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1 Answer

The ribbon keeps breaking, how do I re-calibrate the sensors.


Carbon ribbon cassette? Replace it, the spindles that should make the ribbon move are binding.

Oct 10, 2016 | Nisca PR5300 Duplex Card Printer System -...

1 Answer

I HAVE A FARGO DCT400 AND I KEEP GETTING RIBBON BREAK JAM MESSAGE EVERY TIME I TRY TO PRINT. WHEN I OPEN IT TAKE THE RIBBON CARTRIDGE OUT SOMETIMES THE RIBBONS BROKEN OTHER TIMES ITS NOT I NEED TO FIGURE...


Hello David,
There might be a problem with the O ring that drives the card feed rollers. Fargo's older DTC 400 has this issue seriously which causes regular fees roller issues like ribbon breakage or misaligment of print reg etc.., but in new DTC I heard that they had ifx this problem, Still I dont know your product is new or old.

Doing a ribbon sensor calibration usually solve this problem by your print driver. For more 'how to do instructions' please visit here and ask your doubts and download the maual.

Dear David, hope this information helps, please fell free to contact if you need any assistance further,
Thanks forusing fixya, I appreciate your co-orperation further, thanks.

Oct 23, 2011 | Office Equipment & Supplies

2 Answers

My printer show the error 99 Ribbon Break/Jam but the ribbon is ok is not broken and i can not see some jam. Can you help me


Pls do the following:-

Ribbon Break/Jam
(PC Error Message No. 99, 108 and 109)

The Ribbon is not able to find the next panel correctly. Check for jams/breaks.

If jammed, clear the jam. If broken, repair by taping the Ribbon back on to the take-up core.
Press Resume to continue or Cancel to abort.

Thank You...........

Jul 26, 2011 | Fargo HDP5000 Thermal Printer

1 Answer

The printer breaks the silver hologram ribbon everytime i print.it only break the silver ribbon when i do holograms


If your ribbon is breaking while printing a card, there area few things to look at.

  • Check that the printer driver has the appropriate ribbon selected. If a different ribbon is selected on the driver other than what you are using in the printer. Go into the driver and change the setting to the correct ribbon.
  • Another reason your ribbon may be breaking is because the "X" offset is set too low or too high, in other words the printing is beginning too close to the left side of the card, or ending too much to the right side so when the print head goes down to print on the card, the ribbon gets sliced because the print head and the edge of the card knife the ribbon. In order to eliminate this problem, increase or decrease the "X" offset value. I recommend a minimum of three digits up/down depending on the circumstance. For example: X-offset = 06...increase X-offset to 09. If the "X" offset is to high...EX: X-offset = 20...decrease X-offset to 17. Do not increase or decrease the value by more than 5.
  • If ribbon appears melted onto card, the print head may be damaged. Do not try adjusting. Immediately contact your re-seller or Zebra technical support.
  • If ribbon is breaking and nothing is being printed onthe card, contact your re-seller or Zebra technical support.

Dec 04, 2010 | Zebra P330i Thermal Card Printer

1 Answer

Card keeps jamming and ribbon breaks


Download the Fargo Diagnose Utility .

But Requires Windows 98, 2000, NT, XP, Me; 16MB of RAM (Recommended); SVGA Monitor (800x600 or higher is required); and at least one printer drivers installed.

If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
problem and continue printing with the same card, or remove the card completely
and continue printing with a new card. Refer to the following steps for instructions
on doing either:
1. Leave the power ON, and open of the printer?s Top Covers.

2. Remove the ribbon and overlaminate as needed.

3. If you would like to try to correct the problem and continue printing with
the same card, do so by pressing the On/Cancel button to advance the card or
the Pause/Resume button to reverse the card. Use these buttons to help free the
card from its jam. Try not to move the card too far from where it was just
before the jam occurred. Once the jam is cleared, replace media, close the Top
Cover(s), and press the Pause/Resume button to resume printing.

4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
button or the On/Cancel button. Pressing the Pause/Resume button will cause
the printer to feed in a new card and reprint the job which originally jammed
along with all subsequent jobs still being sent. Pressing the On/Cancel button
will reboot the printer and cancel all jobs within the printer?s memory. In this
case, you must also cancel and resend the print jobs from your computer.

CLEARING A RIBBON OR OVERLAMINATE JAM
If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer,
the LCD Display will indicate that it is jammed. Refer to the following steps to clear
the jam:
1. Leave the power ON, and open the printer?s Top Covers as necessary.
2. Remove the Take-Up core (the side with used ribbon or overlaminate on it)
from in between the two black Drive Hubs.
3. Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck
to a card, pull the ribbon or overlaminate off the card and throw the card away.
If it is jammed underneath the rollers, press and hold down the printer?s
Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do
not **** the ribbon or overlaminate to free it, since this will increase the chance
of breaking it. If it does happen to break, simply tape the broken end of the
supply roll directly onto the take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the
ribbon or overlaminate is passing beneath both the supply and take-up rolls.
4. Once the jam is cleared, replace media, close the Top Covers, and press the
On/Cancel button. At this point, the LCD Display will prompt you to either
press the Pause/Resume button or the On/Cancel button. Pressing the
Pause/Resume button will cause the printer to feed in a new card and reprint
the job which originally jammed along with all subsequent jobs still being sent.
Pressing the On/Cancel button will reboot the printer and cancel all jobs
within the printer?s memory. In this case, you must also cancel and resend the
print jobs from your computer.
H. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed rollers within the
printer should be cleaned during every ribbon change (every 250 prints) or if the
rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed
Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a
Cleaning Card through your printer:
1. Open the Top Covers and remove all print supplies from the printer. Leave the
printer power ON and the Top Covers open throughout this procedure. The
Cleaning Roller Assembly can also remain within the printer during this
cleaning process.
2. Remove the Cleaning Card?s adhesive backing paper.

Nov 12, 2010 | Fargo Pro L ID Thermal Printer

1 Answer

Card jams and ribbon keeps breaking


CLEANING THE INSIDE OF THE PRINTER
As you use your printer, dust and other foreign particles may accumulate inside
the printer?s case. These particles are attracted to the underside of the ribbon by
static produced during printing and can cause voids on the printed image.
Periodically, use the following procedure to remove dust and other foreign
particles:
1. Open the printer?s Top Covers.
2. Remove the ribbon and overlaminate from the printer.
3. Use a Cleaning Pad from the Printer Cleaning Kit or a soft, lint-free cloth
slightly moistened with isopropyl alcohol to wipe out all visible areas inside
the printer. Remove any debris that may be inside. Be extremely careful not to
let any alcohol drip inside the printer!
4. Once the cleaned areas are completely dry and free of foreign debris, re-install
the ribbon and overlaminate, and close the covers.
F. CLEARING A CARD JAM
If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
problem and continue printing with the same card, or remove the card completely
and continue printing with a new card. Refer to the following steps for instructions
on doing either:
1. Leave the power ON, and open of the printer?s Top Covers.
2. Remove the ribbon and overlaminate as needed.
3. If you would like to try to correct the problem and continue printing with
the same card, do so by pressing the On/Cancel button to advance the card or
the Pause/Resume button to reverse the card. Use these buttons to help free the
card from its jam. Try not to move the card too far from where it was just
before the jam occurred. Once the jam is cleared, replace media, close the Top
Cover(s), and press the Pause/Resume button to resume printing.
4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
button or the On/Cancel button. Pressing the Pause/Resume button will cause
the printer to feed in a new card and reprint the job which originally jammed
along with all subsequent jobs still being sent. Pressing the On/Cancel button
will reboot the printer and cancel all jobs within the printer?s memory. In this
case, you must also cancel and resend the print jobs from your computer.
Section 7: Maintenance 53
Pro-L Card Printer User?s Manual
G. CLEARING A RIBBON OR OVERLAMINATE JAM
If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer,
the LCD Display will indicate that it is jammed. Refer to the following steps to clear
the jam:
1. Leave the power ON, and open the printer?s Top Covers as necessary.
2. Remove the Take-Up core (the side with used ribbon or overlaminate on it)
from in between the two black Drive Hubs.
3. Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck
to a card, pull the ribbon or overlaminate off the card and throw the card away.
If it is jammed underneath the rollers, press and hold down the printer?s
Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do
not **** the ribbon or overlaminate to free it, since this will increase the chance
of breaking it. If it does happen to break, simply tape the broken end of the
supply roll directly onto the take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the
ribbon or overlaminate is passing beneath both the supply and take-up rolls.
4. Once the jam is cleared, replace media, close the Top Covers, and press the
On/Cancel button. At this point, the LCD Display will prompt you to either
press the Pause/Resume button or the On/Cancel button. Pressing the
Pause/Resume button will cause the printer to feed in a new card and reprint
the job which originally jammed along with all subsequent jobs still being sent.
Pressing the On/Cancel button will reboot the printer and cancel all jobs
within the printer?s memory. In this case, you must also cancel and resend the
print jobs from your computer.
H. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed rollers within the
printer should be cleaned during every ribbon change (every 250 prints) or if the
rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed
Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a
Cleaning Card through your printer:
1. Open the Top Covers and remove all print supplies from the printer. Leave the
printer power ON and the Top Covers open throughout this procedure. The
Cleaning Roller Assembly can also remain within the printer during this
cleaning process.
2. Remove the Cleaning Card?s adhesive backing paper.

Nov 12, 2010 | Fargo Pro L ID Thermal Printer

1 Answer

DataCard printer ribbon breaks


First, what color is it breaking on? Yellow, Magenta, Cyan, Black, Topcoat?

Next, I would do is clean all the rollers in the printer with isoprophyl alcohol (99% if you can find it, 91% is ok, 75% is you're in a bind). This is a common problem

Then, load the Printer Diagnostics from your print driver CD. In diagnostics, you can set the BASE POWER for YMC, K or Topcoat. The base power is totally different from intensity. As the printhead gets old, you may need to back off the intensity to keep the ribbon from breaking.

Lastly, take a look at the ribbon:
Is the image placed in the same spot of the ribbon on each panel or does it move (creep) higher or lower? This creeping action is caused by many things and would be best to be serviced by a technician.

Finally, printhead replacement. About $695 MSRP

May 26, 2009 | Datacard Group ImageCard Platinum Printer

1 Answer

Printer keeps breaking the ribbon


first, try to calibrate the ribbon, if it does not work, you probably have worn out rollers, and possibly a broken o-ring. if you want more info, call us at 310-671-8018, thanks adi

Mar 25, 2009 | Fargo DTC400 ID Card Printer Package

3 Answers

Fargo DTC550


My printer is Fargo DTC550 and I'm using HID 1326 card for printing. I cannot get this equipment to function correctly. I had no
problems installing the software and hooking up the printer to make the ID
cards, but all attempts to print an ID card have failed. Every card I have
tried to make has been unsatisfactory, with colours not printing, very poor
image quality, and the lamination device consistently jamming for every
single card I have tried to make.
Sir, please help me.
Showkat

Nov 26, 2007 | Fargo DTC550 Thermal Card Printer

2 Answers

Printer ribbon broke in half


Not sure what your question is??? Must have been a defective card that caused the ribbon to split. Or the ribbon was worn and happened to split on that card. I hate when that happens. Please repost if you have further questions. Tim

Mar 05, 2007 | Fargo Persona C16 Thermal Printer

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