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I have a question about my laptop, I put a computer game into the cd/dvd thing and when i click on the game icon its saying disc not inserted retry, but when i retry or wipe the disc off it says the samething. I've never had this problem before the autoplay screen always showed up when i clicked on the game icon

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1. Make sure the disk is upright and not scratched. Seperation of the layers inside the disk can cause it to be damaged (freezing). Try another disk to see if it is a problem with your drive.

2. If your drive is fine and the disk does not have a printable surface (dull white) you can clean the disk with lukewarm water and a drop of Dawn (non-greasy dish liquid). Dry with lint free cloth (not paper towel=wood chips). Do not rub in circular motions, only side to side across the disk.

3. Check Device Manager to see if the CD is complaining. If so, document, delete and allow Windows to try reinstalling (restart computer). If not download driver for CD drive (you documented it right?)

4. If all else fails, and you can't read any cd replace the drive.

Please rank this response.

Thanks,
Dawn
SouthportPC

Posted on Nov 12, 2010

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