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I try to connected to my fax machine and I can't

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Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English).

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Posted on Nov 12, 2010

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How do I fax using a cell phone and bluetooth?


Hi Gail

It's a little challenging as you need to configure a few things between your phone and the fax. These steps are basically one of doing it, but, I would resort to using the old fashion way! :-)

How to Fax Wirelessly Wireless faxing is easier today than it has ever been before. Whether you're faxing wirelessly from a tablet, smartphone, or computer, wireless faxing is pretty much as easy as sending an email.
There are three broad ways to wirelessly send a fax:
  • Use your cellular network
  • Use Wi-Fi
  • Wirelessly connect to a fax machine via Bluetooth or your wireless network
We're going to break down each of these faxing options down below and explain everything you need to know about wireless faxing.
Wirelessly Faxing Over your Cellular Wireless If you're trying to fax from your smartphone or tablet, then you're likely going to be faxing over a cellular connection.
There's only one way to fax over a cellular connection: online faxing.
Online faxing services act as a virtual fax machine. You communicate with this fax machine over the internet. That fax machine receives emails for you and sends them to your inbox. Then, you email the fax machine whenever you want to send a fax to a recipient.
With online faxing, there's really no restriction to the number of wireless devices you can use. As long as your device has an internet connection and the ability to send an email, you'll have no trouble wirelessly faxing over your cellular wireless network.
Aside from online faxing, there are no other ways to wirelessly fax over your cellular wireless network. You can't turn your mobile device into a modem. There's also no smartphone software that transforms your mobile device into a fax machine hardware platform.
Put simply, you can't receive faxes over the same number as your cell phone. It's impossible.
Using Wireless Internet (Wi-Fi) to Send a Fax Using wireless internet (Wi-Fi) to send a fax is as straightforward as sending it over a cellular connection.
The best option is to use online faxing. Online faxing lets you send a fax over Wi-Fi as easy as sending an email.
You sign up for an computer fax provider, then send an email just as you would normally send an email. Here's a quick step by step guide:
Step 1) Pick an online fax provider and sign up
Step 2) Compose a new email over Wi-Fi as you normally would send an email
Step 3) In the recipient section, type the fax number of your recipient followed by the online address of your fax provider, like by typing 1234567@nextiva.com.
Step 4) Add a cover letter to your fax by typing something into the body of the email
Step 5) Click "Send" after you've verified all of the information is complete.
That's it! You've just sent a fax over Wi-Fi using an electronic faxing service. If you're only sending a small number of faxes, then you might not even have to pay for faxing - many providers offer free trials or let you send a small number of faxes for free.
Alternatively, if you don't want to use online faxing, then you may be able to connect to your wireless fax machine over your Wi-Fi network (provided you're both connected to the same home or office network).
Some multi-purpose printers (with scan, copy, fax, and print capabilities) will have wireless connectivity.
Both fax machines and multi-purpose printers will also sometimes have Bluetooth functionality, which means you can connect to those devices outside of your wireless network.
Use a Fax Machine with A Wireless or Cellular Connection Some fax machines can connect to your home's wireless network over Wi-Fi, or they can connect to your computer over Bluetooth.
However, some fax machines go beyond this and connect to a cellular network on their own. These wireless fax machines are physical fax machines that have a dedicated cell phone connection.
These machines also go by names like GSM fax machines or CDMA fax machines, depending on the type of network they use.
If you use a wireless fax machine like this, then your fax machine will have a separate fax number and cellular service account. Faxes are sent and received over the cellular network just as they would be received using a traditional fax machine.
This type of wireless fax machine is ideal for situations where you don't have a phone line but have good cell service. These fax machines require a strong cellular connection, as any static or loss of quality on the connection may prevent the fax from being accurately transmitted.
These are all the ways to send and receive a fax wirelessly!

May 11, 2016 | Cell Phones

1 Answer

I cannot send faxes on my HP 700. When I call my fax number it does not ring or answer. The unit is plugged in and the screen has normal information. It does print out sending failures.


Hello,

If your fax does not ring when you call the number then it is not properly connected to the phone line.
Try checking the connections on the fax and to the wall jack; make sure the phone cable is connected to the correct jack on the fax machine.

If this is all good and still no ringing, then you should try another telephone cable or try connecting the fax to another phone jack. The modems and jacks on fax machines rarely break down but if you have tried different wall jacks and different phone cables then you can finally assume that the fax machine is broken.

Thanks,

Pat

Nov 07, 2010 | Office Equipment & Supplies

1 Answer

Brother Fax 2910 Connection Problem


It's a problem with your long distance carrier

Jun 28, 2010 | Brother IntelliFax-2920 Fax

1 Answer

Can't receive faxes through ComSwitch7500 connected to fax. Have Brother 2820 connected from external port on fax to fax port on ComSwitch7500. Have also tried fax machine's line in port to fax port on...


You should be refering to the PC Fax utility. De-install all the drivers from your PC and re-install the drivers with the CD provided. Run the CD without connecting the USB cable, only connect the USB cable when prompted.

Oct 16, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Receiving error 388. Can receive faxes but won't connect with other fax machines when trying to send


Hi,

The reason for the error code:
4e5e48b.jpg Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395 Definition

There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.

Solution

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
Please Click here and follow the instructions to resolve the issue.

May 21, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I am trying to use the fax facility on my epson600fw.my isp is aol .Problem no dial tone. What connections are necessary............via printer,modem & computer ?


Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

Some fax machines can take advantage of internet faxing through a cable modem or DSL connection. Check your manual for the options available.

Apr 18, 2009 | Lexmark X5470 All-In-One InkJet Printer

3 Answers

HP 640 Fax...can't recieve faxes


You cannot use a four wire cable to connect the fax to the wall. You must use a two wire cable, like the one that came with the machine.  BTW, that means you can't you the EXT port to connect a two line phone or answering machine.

Sep 04, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Fax network not working


Is your phone line plugged into the proper receptical on the fax? It should be plugged into the LINE slot, not the PHONE slot. The PHONE SLOT IS TO CONNECT A TELEPHONE TO THE FAX. IT IS NOT FOR THE INCOMING PHONE LINE. If your phone connection is correct, try calling your fax machine from a cell phone while you are at the fax machine. Listen on the cell to see if the fax machine picks up the line. If it does not, go into your fax machine's settings, either INITIAL SETUP FAX SETUP, or PHONE SETTINGS. You may have to try several settings to find one that works, depending on your fax machine. Try going to RECEIVE SETUP on your fax machines setup menu. Scroll through the settings, writing each down on paper. Try RING DELAY, RING TIME, NUMBER OF RINGS TO ANSWER , or any other settings relating to how your fax answers the phone line. Try changing each setting, one at a time, and try calling your fax to see if it answers. There may also be settings on your fax to set it up if an answering machine or telephone is on the same line.

Jul 17, 2008 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Fax machine Disconnecting


Have the phone company test your connection to him the signal may be weak/poor connection.

Jun 04, 2008 | Toshiba e-STUDIO 50F Plain Paper Laser Fax

2 Answers

Connecting additional telephones


The only other way around is to fit a double adapter into the phone line socket and plug fax in one and the phone in other, this way both will ring and allow you to make or receive calls on the seperate handset

Sep 07, 2007 | Office Equipment & Supplies

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