How do I remove the iolo system shield - Iolo Technologies System Mechanic: Windows

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Anthony

It looks like it is trying to display a page called 'overview.html' and not finding it. Sounds highly suspicious to me.

If you want to find it;
Go to 'my computer'
click on 1) C;
2) click Program files(x86)
3) click on Cilo
4) clck on system
5) click on Shield
Look in the directory and there should be a file called sshtml.dll

I have NEVER heard of this 'RTO IOLO System Shield for PC'

From a 40 year veteran of Home Conputers; If I were you, I would REMOVE / DELETE it completely using 'programs and features' in your Control Panel.
You are looking for TWO things to protect your PC 1) Antivurus 2) Anti Malware
Use a REAL antivirus like 'AVIRA ' Or 'AVG' or 'avast' to protect your PC. They are all FREE and VERY reputable to keep your machine virus free.
I would also use. Malwarebytes. here http://www.malwarebytes.org/
A reputable FREE Malware Scanner.
Use both of the above once a week and you will be fine,.

Suggest you read the link provided below. It is very informative and should answer most of your questions, as well as some you may not have known you needed to ask.

Does anyone have experience with iolo System Mechanic Words of advice

https://windowsreport.com/class-not-registered-windows-10/

im not up to speed with this type of error or what its associated with

if you want to know what this is the error code is related to

click start control panel system and security administrative tools computer management then select event viewer this may vary depending on what operating system you have

extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

you might be able work your way through the problem

hope it helps

Try completely uninstalling (then reboot) and reinstalling (then reboot) System Shield

yes system shield protects you from virus , i you to download files , turn off system shield

Go to control panel and remove System Mechanic. Reboot the machine and reinstall it.

This is gonna be Lengthy process.

First
Uninstall System Mechanic Professional
Open the Control Panel by clicking:
Start>Control Panel
or
Start>Settings>Control Panel
Open Add or Remove Programs.
Locate and select the entry entitled iolo technologies System Mechanic Professional
Click the entry’s corresponding Change/Remove button.
Follow the on-screen instructions to uninstall, restarting the computer as prompted.
Remove the System Mechanic Professional registry entries
WARNING: Using the Windows Registry Editor incorrectly can cause serious problems and may result in an inoperable operating system. Use Registry Editor at your own risk and discretion.
Click the Windows Start button.
Select Run.
Type regedit in the Open field.
Click OK.
On the left-hand side, expand HKEY_CURRENT_USER by clicking the + symbol next to the entry.
Expand Software.
Expand the iolo folder.
Navigate to the System Mechanic Professional folder.
Right-click on the System Mechanic Professional folder and select Delete.
Click Yes to confirm the deletion.
On the left-hand side, expand HKEY_LOCAL_MACHINE by clicking the + symbol next to the entry.
Expand Software.
Expand the iolo folder.
Navigate to the System Mechanic Professional folder.
Right-click on the System Mechanic Professional folder and select Delete.
Click Yes to confirm the deletion.
Close the Registry Editor.
Click Start>My Computer and then navigate to your Local Disk (usually the C: drive) then Program Files\iolo\System Mechanic Professional.
Right-click on the System Mechanic Professional folder and select Delete.
Click Yes to confirm the deletion.
Remove residual antivirus files
Close all open windows and restart the computer

Follow the same process to uninstall the System Shield also.

Reboot the PC after everything is over.

Then install System Shield First, reboot the PC after the installation and check if the update it working or not. Once its confirmed that System Shield's update is working, install the System Shield.

Please follow the steps below to perform a thorough uninstall and reinstall of your iolo product. Depending on which iolo product(s) you had, some of these items may not be present.

1. First uninstall anything from iolo from your system and restart the computer.
2. Right-click on the Windows Start button and select Explore.
3. Navigate to C:\Program Files and delete the iolo folder.

**If any of these folders state a file is in use, open your Windows Task Manager and end any iolo processes that are running and try again. Ultimately, Windows Safe Mode will allow all of the folders to be removed.

- Starting Windows in Safe Mode
http://www.iolo.com/customercare/kbarticle.aspx?ID=KBA-01932

4. Once the folders are removed, click on the Windows Start button, select Run, in the Open field type REGEDIT and click OK. This will open the registry editor.
5. Navigate to HKEY_CURRENT_USER, Software and delete the iolo key.
6. Navigate to HKEY_LOCAL_MACHINE, Software and delete the iolo key, should it exist.
7. Navigate to HKEY_LOCAL_MACHINE, Software, Microsoft, Windows, CurrentVersion and double-click on Uninstall.
8a. When it expands, look for any of the following items and delete them should they exist:

{BBD3F66B-1180-4785-B679-3F91572CD3B4}_is1
{78E33B36-2103-49FC-B058-8CF44B6E75FD}
System Mechanic_is1
System Mechanic Professional_is1
System Mechanic 6_is1
System Mechanic Professional 6_is1
System Mechanic 7_is1
System Mechanic Professional 7_is1
System Mechanic 8_is1
System Mechanic Professional 8_is1
DriveScrubber 3_is1

8b. Please also delete these two keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ioloSystemService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ioloFileInfoList

9. Remove residual antivirus files

a. Right-click the task bar located at the bottom of your desktop and select Task Manager.
b. From the Windows Task Manager select the Processes tab.
c. Locate and click on the process named Dvpapi.exe to highlight it.
d. Click the End Process button, then click Yes to confirm.
e. Navigate to C:\program files\common files and right-click the folder named Authentium.
f. Click Delete, then click Yes to confirm.
g. Download and install the Microsoft cleanup utility. You can download this file from Microsoft’s web site at: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe
h. Run the utility by clicking Start>All Programs>Windows Installer Clean Up.
i. Highlight Authentium Antivirus SDK and click Remove. Click OK to confirm.

10. Close all open windows, restart the computer & re-download.


Regards