Question about Philips SPC700NC Webcam

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Having problems with web cam

It keep saying its not connected

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Connected to What?????? Consider this, not all computers are created equal, I wish they were, but they are not. Some USB connections don't provide the power necessary to run some USB components, fact of life, nothing we can do about it except to try a different USB port on the same computer and pray. In fact if your cam works on another computer but not on the one that is giving you the problem, then there is a very good chance that your USB ports are not providing necessary power to the component in question.
Now if you want to provide me with more detailed information we may be able to arrive at a mutually helpful answer.
There are two different models of that cam, one for the States, and one for every other country, which means it also has different drivers for the different models 700/00 and 700/37.

http://www2.p4c.philips.com/cgi-bin/dcbint/cpproduct_selector.pl?submit.y=14&submit.x=15&searchtxt=SPC700NC&ctn=SPC700NC&slg=ENG

gives pertinent drivers for the two different models and FAQ information regarding installation issues and USB port problems especially with laptops. Now do you see why more information is necessary?????? Laptops are not the only computers with USB port issues, I have seen that problem on several non-laptop motherboards and it is unlikely that a bios update would fix the issue.

Please reply and let us know how it goes

Posted on Jun 20, 2008

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