Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune Problem Help

Just one day i look at my zune and there was a black screen....i've been trying to charging it and it wont turn on....i just see a battery and then the battery fades out...i dont know what to do...is it broke?

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Reset the player. Recharge it. If it still won't work use Windows Recovery mode.

Posted on Jun 18, 2008

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download and install the zune software in your computer and update the player. That will fix it.

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This is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
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Try pressing BACK+LEFT+CENTER as it is coming on. Then reinstall the firmware.
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Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

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man i have the same problem, i was listening to my black 120gb Zune & i just upgraded to firmware 3.0 & now this s*** wont turn on! i been using it 3 days fine, but now it just shut off like its completely dead. i have been charging it for hours & hours & it just doesnt even turn on or have a battery icon or anything! i have it plugged in now too. restarted the computer, everything.... i tried to restart it by pressing back & up... are there any other shortcuts i can try? computer doesnt detect it or ANYTHING!!! HELLLLLP

--biancapassion@yahoo.com

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