Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune Problem Help

Just one day i look at my zune and there was a black screen....i've been trying to charging it and it wont turn on....i just see a battery and then the battery fades out...i dont know what to do...is it broke?

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Reset the player. Recharge it. If it still won't work use Windows Recovery mode.

Posted on Jun 18, 2008

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This is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
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Try pressing BACK+LEFT+CENTER as it is coming on. Then reinstall the firmware.
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man i have the same problem, i was listening to my black 120gb Zune & i just upgraded to firmware 3.0 & now this s*** wont turn on! i been using it 3 days fine, but now it just shut off like its completely dead. i have been charging it for hours & hours & it just doesnt even turn on or have a battery icon or anything! i have it plugged in now too. restarted the computer, everything.... i tried to restart it by pressing back & up... are there any other shortcuts i can try? computer doesnt detect it or ANYTHING!!! HELLLLLP

--biancapassion@yahoo.com

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