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I just bought a BD570 Blu-Ray player, and I have successfully played regular DVDs on it, but I can't seem to get a Blu-Ray disc to play. I also successfully signed on to my home wireless network, but now I cannot call up the "Home" screen. All my connections look right. Any ideas I could try? ------Frank Finch

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  • Frank Finch Nov 13, 2010

    The link provided wouldn't download for me. My LG player is brand new. I was able to play a regular DVD, but the TV screen goes blank (blue) when I try to play a Blu-Ray disc. There is a "home" screen which offers choices between movies, network, music. That has displayed for me, but when I select "network" to go to Netflix, the screen goes blank.

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If you just bought it and it's not playing dvd's i would recommend returning it, but before you do that I would recommend trying to upgrade to the latest firmware and see if that solves any of your problems. You can download the firmware file and the instructions at this link;
http://www.lg.com/us/support/product/support-product-profile.jsp?customerModelCode=BD570&initialTab=drivers&targetPage=support-product-profile
Thank you,
lee

Posted on Nov 12, 2010

  • Lee A.
    Lee A. Nov 13, 2010

    What do you mean that link wouldn't download? you click that link and that link brings you to the firmware page. You scroll down to your blu ray player the bd570 and then download the instructions and the firmware by clicking the appropriate links. You need to try and update the firmware, or return the player if it is new. You should be finding my assistance more then helpful and would appreciate it if you would take a moment and accept/rate my solution accordingly.
    Thank you,
    Lee

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