Question about Averatec 5500 Notebook

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Every time I turn my laptop on, it will boot OK and begin to function as it should. At various times (usually within 30 minutes) it will simply click and go off (black screen-no green lights). I can immediately turn it back on, (sometimes happens twice in a row) and it will then "run" forever. I notice that sometimes this happens just as I try to access the Internet. I am also having a problem getting the machine to ALWAYS recognize my wireless router and connection that is located about 8 feet away. It tells me it can find no wireless in range (then sometimes finds 4-6 networks in range). I have blown out the dust, etc. from the open portals, but no change. I have reloaded the LAN and wireless drivers, reset the system etc. to no avail

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  • cshoe44 Nov 14, 2010

    As I said in my first post...I have already done all that. Sorry, none of that worked. The machine still clicks itself off within the first few minutes that I start it and when I restart it (sometimes twice, never more), it works fine until I turn it off and then start it the next time.....

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1 Answer

Lee A.
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What I would consider doing is first off make sure to use some compressed computer air and blow out the internals make sure the fans are working properly. Then depending on if you have a restore partition or a copy of windows. Then you would either use the restore partition to restore it back to the way it was at the factory not to be confused with windows restore, or use your windows disc and reformat and reinstall windows. please not in either case all information will be lost on the drive so make sure to back up anything you need. Also make sure you have the latest drivers for your system.
Thank you,
Lee

Posted on Nov 12, 2010

  • Lee A.
    Lee A. Nov 14, 2010

    Then it's either a driver conflict issue, or it's a hardware issue which would require motherboard replacement. So I would recommend living with it as it would be costly to repair.
    Thanks,
    Lee

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