Question about Sony Handycam DCR-TRV280 Digital Camcorder

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I constantly get this message-"re-insert

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No. The timing cam is misaligned. The carriage is suppose to accept the tape, and when you close the door, it pulls the tape from the carriage towards the head and drive the take-up reel to the supply reel as the head reads or plays back the tape. If the timing cam is misaligned, it will not accept the tape and thus you get the error message.

Posted on Nov 12, 2010

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1 Answer

Cleaning cassette message


I assume you mean you've got a message come up telling you to clean the cassette recording heads. The camera has detected either that the heads are getting dirty, or sufficient time has elapsed that they could do with a clean. By a cassette cleaning tape - which looks like a normal tape but with white papery stuff - follow the instructions and run it for the recommended time. Hopefully this will cause the message to disappear.

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I get an eject symbol and beep and error code c32:11, original issue was that it ate a tape


Hi,
The error C 32:11 denotes for mechanical unsuitability, This problem appears when the improper insertion of the cassette been done, or lose cassette tape stuck,
In all these situations mechanical adjustment is required, You are suggested to please contact any expert for the mechanical adjustment.
Hope you will understand my sayings.
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MX2, it displays the following: "remove the cassette" or eject. I thought it was a condensation problem but all attempts failed, please help me.


On Canon camcorders, "remove the tape" error is due to no data reading by video head. You may have clogged heads or somewhere along the area. Initially, I would try to insert good clean "video head cleaning tape" and run for about 7 seconds and see if that resolve the symptom. If it persists, it need a help from a technician. Good Luck. For further help, go to www.camerarepairjapan.com James

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You could have one of several problems. The cleaning message comes up when the camcorder cannot read the signal from the tape properly. This can be caused by:
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Head cleaning required


i have the JVC MiniDV Digital Video Cleaning Cassette. I began having trouble when I was shooting DV24P and when I went to playback I noted audio dropouts. I'm using SONY Premium DVM60 tapes. I began having Head Cleaning Required message. I have ran the Cleaning Cassette and the message disappears, but even trying a brand new tape, switching to DV playback i get the error message. Luckily, the shoot i was on the master audio was being captured by a secondary device and we were able to simply use the video from my camera. Since then, I was able to play & capture both the video & audio previously recorded in HDV30P and I didnt receive an error message. Now though I cannot record any DV audio without dropouts. When I tested just moments ago, I was able to record HDV and both video & audio were clean, but during playback I still received the Head Cleaning message. Is the record head different from the playback head? Can you manually clean the heads by removing the plastic door cover with a lintfree cotton swab and rubbing alcohol (obviously disconnecting and removing all power & powering off prior to cleaning), the same way any previous machine heads were cleaned in our stations? I think I may have got a batch of bad tapes that may have gunked up one of the heads some where and its getting missed by the cleaning tape. Is is possible that the head has been scratched, and will require replacement. If yes, is there any way to look at the head and detect this?

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Reinsert cassette


Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

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1 Answer

E04 Error Message


Here's what i found. I was able to clear the message by opening and closing and ejecting the cassette. I also had to play with the battery at the same time. Keeping the cassette door open and then pulling out the battery. After is did this a couple of times i got the message to clear. I too haven't used my camcorder for some time and now that the error message has cleared the camcorder tells me that i need to clean the heads. Hope this helps. Below is the message i found that pointed me toward ejecting the cassette. Good Luck, i'm off to buy a tape head cleaning cassette. An error indication (E03 or E04) appears. - (E03 or E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY) This massage a malfunction of some kind has occurred. In this case the camcorder's functions become unusable. - Eject the cassette once and re-insert it, then check if the indication clears. When it does, you can resume using the camcorder. If the indication remains, consult your nearest JVC dealer or service center

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1 Answer

Remove cassette


Try inserting a cleaning cassette. There may be something on you video heads and your camera is protecting itself from damage. If it wont let you play the cleaning cassette consider using some compressed air via a can of "blow-off" or similiar product. If that doesn't change anything send it in for repair.

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1 Answer

Cleaning the cassette


Hello, actually there are two possibble solutions. 1. User friendly $ cheaper to clean the video head with Sony DVM-12CLD Mini DV Cleaning Cassette - for Mini DV Camcorders, or 2 Expensive (ultimate) solution to replace the video head. Part number for video head is A1139411A. If you need more info please advice. Arpi

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