Question about RIM BlackBerry Curve 8310 Smartphone

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When I sync calendar data with my computer I get an error message 0x8004fd28 and the sync is aborted.

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  • RIM Master
  • 6,993 Answers

Hello,

There are multiple possible causes for this error:

  1. The intellisnc folder is corrputed
  2. There are one or more corrupt calendar entries on the blackberry smartphone calender.
Resolution:

Cause 1

The Intellisync folder is corrupted.

Resolution 1a


To reset the configuration of the synchronization, complete the following steps:
  1. Open the BlackBerry Desktop Manager.
  2. Click Synchronize.
  3. Click the Configuration tab. (For BlackBerry® Desktop Manager version 4.5 to 5.0.1, click the Synchronization option under the Configure heading).
  4. Click Reset Configuration.
  5. Click Yes.

Resolution 1b

To delete the Intellisync folder, complete the following steps:

  1. Close the BlackBerry Desktop Manager.
  2. On the computer, navigate to the appropriate folder listed below:
    • If you are using Microsoft Windows® XP, go to C:\Documents and Settings\\Application Data\Research In Motion\BlackBerry\Intellisync.
    • If you are using Microsoft Windows Vista™, go to C:\Users\\AppData\Roaming\Research In Motion\BlackBerry\Intellisync.
  1. Delete the Intellisync folder.
  2. Open the BlackBerry Desktop Manager.

    Note:
    If the BlackBerry Desktop Manager attempts to synchronize at this stage, synchronization will fail.
  3. Configure the BlackBerry Desktop Manager for synchronization by completing the following steps:
    1. Click Synchronize.
    2. Click Configuration.
    3. Click Synchronization.
  4. Synchronize the calendar entries.


Cause 2

There are one or more corrupt calendar entries on the BlackBerry smartphone calendar.

Resolution 2

  1. Back up the calendar database on the BlackBerry smartphone.
  2. Clear the calendar database on the BlackBerry smartphone.
Note: For instructions on how to clear an individual database on the BlackBerry smartphone, see the below link:

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10167

I hope this helps.

Good luck.

Posted on Nov 12, 2010

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IPad How to transfer or sync content to your computer


iTunes, iBooks, and App Store content


By default, iTunes Store, iBookstore, and App Store content on your device will automatically transfer to your computer. If it doesn't, you can use the Transfer Purchases option in iTunes to ensure that all iTunes Store, iBookstore, and App Store content is transferred to your iTunes library. Learn about transferring purchased content.

Photos

You can import photos or videos into your computer that you have saved on your iPad (for example, in Mail or Safari, or when using the iPad Camera Connection Kit).

Note: You cannot transfer photos that you synced to your device from a computer. You can only transfer photos or videos to your computer that you saved on the iPad itself.

Contacts, Calendars, Bookmarks, and Notes

You can sync contacts, calendars, bookmarks, and notes with applications on your computer across multiple computers and devices. You can find the sync settings for these in iTunes on your computer. With your iPad connected to the computer, select your iPad (under Devices). Then click the Info tab.
For more details on syncing content on your iPad with your computer, click the sections below:

Contacts

To sync contacts with your computer, choose Sync Contacts on your Windows-based PC, or "Sync Contacts with Address Book" on your Mac.
You can sync your contacts with:
  • Microsoft Outlook 2003 or Microsoft Outlook 2007 (Windows XP, Windows Vista, or Windows 7)
  • Windows Address Book (Windows XP and Windows Vista)
  • Address Book (Mac OS X v10.4.11 or later)
  • Microsoft Entourage 2004 or Microsoft Entourage 2008.
Notes:
  • For best performance when using Microsoft Entourage and Mac OS X v10.6 or later, use Microsoft Entourage 2008. To sync data on your Mac with Entourage,enable syncing between Entourage and Address Book.
  • When syncing contacts, you can choose to sync all of your contacts, or only selected groups.
  • You can select a Default Contacts group into which all new contacts created on your iPad will be added.
  • Additional options for syncing include syncing your contacts with Yahoo or Gmail/Google Mail. You will need to configure it with the user name and password for your Yahoo or Google account.
Calendars

To sync calendars with your computer, choose Sync Calendars or Sync iCal Calendars.
You can sync calendars with:
  • Outlook 2003 or Outlook 2007
  • iCal
  • Microsoft Entourage 2004 or Microsoft Entourage 2008
Notes:
  • For best performance when using Microsoft Entourage and Mac OS X v10.6 or later, use Microsoft Entourage 2008. To sync data on your Mac with Entourage,enable syncing between Entourage and Address Book.
  • When syncing Calendars, you can sync all calendars or sync specific calendars.
  • You can choose to sync only calendar events that have occurred within a specified number of days past.
Bookmarks

You can sync bookmarks between your computer and iPad. When syncing is enabled, all bookmarks will sync. You can sync bookmarks with the following applications:
  • Safari (Mac OS X 10.4.11 or later)
  • Safari for Windows (Windows XP, Windows Vista, and Windows 7)
  • Microsoft Internet Explorer (note that Microsoft Internet Explorer refers to bookmarks as Favorites)
Notes

Sync notes between the Notes application on iPad and either the Mail app on a Mac or Microsoft Outlook 2003 or 2007 on a PC. (On a Mac, you must have Mac OS version 10.5.7 or later installed to sync notes.)
Mail
AccountsMail

account settings (email address, display name, server name, and user name) are synced from the computer to the iPad. iTunes does not sync mail settings or email messages from the iPad to the computer.

on Aug 10, 2010 | Apple iPod touch

1 Answer

I cant sinc my i phone as it says unable to connect to i tunes store.


Please follow the steps below to resolve your sync issues which applies to iPhone, iPad, or iPod touch. If you make changes during any of the steps below, try syncing again with MobileMe on your iPhone, iPad, or iPod touch.
  1. If you are syncing calendars or contacts, view the data on MobileMe Calendar or MobileMe Contacts. If the data does not appear to be correct there, the issue is not with your device. If you are syncing using a Mac, see this article for more information. If you are syncing using a PC, see this article for more information.
  2. Make sure your device is up to date with the latest software. To make sure your device is up to date, connect it to your computer, open iTunes, and click "Check for Update."
  3. On your device, make sure you are able to connect to the Internet. For example, open Safari on your device, then browse to http://www.apple.com . MobileMe requires an Internet connection to sync. (A 3G or WiFi connection is recommended during setup or when following many of the steps below; they may require several minutes via an EDGE connection.)
  4. Confirm that a sync is not already occurring. If a sync is occurring, the activity spinner (in the status bar) will display while looking at Safari Bookmarks (if Bookmarks are currently syncing), Calendar (if calendars are currently syncing), or Contacts (if contacts are currently syncing). If a sync is occurring, wait for the sync to complete, and then see if your data is up-to-date.
  5. Make sure you are looking at your full set of contacts or calendars. When configuring your MobileMe account in iOS 3.1 and later, you will have a choice to Merge or Don’t Merge your data. If you choose Don’t Merge, your MobileMe data is kept separate from the data that was already on your device. In Contacts/Calendars, tap the button in the upper left corner until you are able to see all Groups or Calendars, and verify that you are looking at your MobileMe data.
  6. Confirm that you are able to get your MobileMe Mail on your device. If you receive an alert message when attempting to get your MobileMe Mail, your account may not be configured correctly, or you may not have a reliable internet connection. If the alert message is about your username or password being incorrect, go to the next step.
  7. Verify your MobileMe account is configured correctly on your device:

    1. On the home screen, tap Settings > Mail, Contacts, Calendars.
    2. Tap Fetch New Data, and make sure Push is turned On. Tap Mail... to go back one screen.
    3. Tap your MobileMe account.
    4. Tap Account Info and check the Address field.
    5. Verify that your address appears correct (it should appear as your MobileMe email address, such as membername@me.com or membername@mac.com). If your account does not appear as expected, see the “Delete and re-add your MobileMe account” under the Advanced Troubleshooting section below.
    6. If you received an alert about your username or password during step 6, delete and re-enter your MobileMe password, and then check your Mail again. If your still receive the same message, try logging into www.me.com. If you are unable to log in, see this article.
    7. If your account does appear to be entered correctly, go back one screen and confirm the sliders for the data that you want to sync are set to On.
  8. Verify that your device is connected to the MobileMe service. To confirm this, visit http://www.me.com/find from a computer. Because Find my iPhone relies on the same connection as MobileMe Sync, your device should be listed as "Online" for as long as it has an active Internet connection. If the device does not appear as expected, please see this article about troubleshooting Find My iPhone.
  9. Restart your device: Hold the power button until "slide to power off" appears. Slide to power off. After it is off, press the power button to turn it back on.
  10. Wait an hour and try again. Apple may temporarily disable an account from syncing with MobileMe if it is determined that an account may be taking longer than normal to sync. By waiting an hour and trying again, this allows for the previous sync to complete. If you find your account encounters the issue again, go to the Advance troubleshooting section.
Advanced Troubleshooting
If the above steps do not resolve your issue on your iPhone, iPad, or iPod touch, you can try these advanced troubleshooting steps:

Turn all syncing off and then back on
From the home screen, tap Settings > Mail, Contacts, Calendars, and then tap your MobileMe account. Tap the sliders off for each account that your are syncing. If prompted to do so, tap "Keep on My iPhone" (or iPad/iPod touch). Turn your device off and back on, then re-enable syncing. If prompted to do so, choose Merge with MobileMe. Wait a few minutes, and try syncing again.

Isolate the issue to a specific data type
If the above did not resolve the issue, once again turn off all syncing, and then test each data type one at a time. For example, if Contacts syncs successfully, but Calendars does not, focus your troubleshooting on Calendars.
If you have isolated the issue to either Contacts or Calendars that are not syncing successfully (one works, the other does not), see this article recommendations about how to clean up that data on your Mac or PC, as it is likely causing the issue.
Delete and re-add your MobileMe account
If none of the above steps resolve the issue, make sure you have a copy of all Contact, Calendar, and Bookmark data on your device saved on your Mac/PC. From the home screen, tap Settings > Mail, Contacts, Calendars, and then tap your MobileMe account. Tap Delete Account. (If prompted to do so, choose "Delete from My iPhone" (or iPad/iPod touch). Restart your device. After it restarts, on the Mail, Contacts, and Calendars screen, tap Add Account > MobileMe, and set up your account again.

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1 Answer

When I sync the outlook calendar to my iphone, one of two things happens. 1. If I put an all day event in outlook, it syncs to the iphone a day earlier (both otlook & iphone are on same date &...


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Update to iTunes 7.5 or later to resolve this issue. If you're not able to update, continue reading for other options to resolve the issue.
Each Outlook calendar event has an internal property known as "Message Class." When some Outlook plug-ins are installed (such as Live Search Maps), the setting for the Message Class property can change from its default of "IPM.Appointment" to something else. iPhone and iPod touch are only able sync calendar events with the Message Class set to "IPM.Appointment," therefore any calendar events created after installing certain Outlook plugins may no longer sync.
To verify this, examine the property of the Calendar event items for MS Outlook and see if the Message Class shows something other than "IPM.Appointment" in any of the calendar events. To view the Message Class property for your Outlook Calendar events, add the Message Class field as one of the columns in the Current View using these steps:
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  2. Choose View > Current View > Events.
  3. For Windows Vista, choose View > Current View > Customize Current View.
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  4. Click the Fields button and choose All Appointment fields from the pop-up menu in the "Select available fields from" section.
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  6. Click OK.
  7. Click OK.
Now verify that all your calendar events are showing "IPM.Appointment" for the Message Class column. If you have calendar events showing a different value other than "IPM.Appointment" you will need to perform the following steps to fix the issue.
  1. Uninstall any Outlook plugins such as Live Search Maps or other plugins which change the default Message Class "IPM.Appointment" to some other value. Once the plugins have been removed, verify if those calendar events revert back to the Message Class of "IPM.Appointment" so that you can sync the calendar data to iPhone/iPod touch. If you are able to sync, try adding the plugins back one at a time and verify that you are still able to sync.
  2. If removing the Outlook plugins does not change the Message Class value for the calendar events, manually change the Message Class value of those calendar events to "IPM.Appointment." For more information on Message Class and how to change the Message Class fields/value, refer to Microsoft's KB article 201087 How to update existing items in an Outlook folder to use a new custom form
Good luck!

Apr 06, 2010 | Apple iPhone Smartphone

1 Answer

Tx will no longer sync with outlook 2003 or outlook 2007 calendars. Software reinstalled, tx reset, latest updates for syncing with outlook 03 and outlook 07 loaded, still won't sync to outlook calendar...


I would recommend contact the palm free chat. Here is a link for that. I have a TX and have used the chat feature myself and always with good results. Scroll to the bottom of the page and then you will see Palm chat. From there click on chat now and follow the directions. Best wishes.

http://kb.palm.com/wps/portal/kb/na/tungsten/tx/unlocked/supportservices/page_en.html

Nov 18, 2009 | Palm TX Handheld

1 Answer

I get an intellisync error 0x8004fd28 when trying to Sync my blackberry


Hi, When attempting to synchronize between the computer and the BlackBerry smartphone, the Error 0x8004fd28 message appears on the BlackBerry Desktop Manager. This is due to the intellisync folder is corrupted. To resolve this issue, you need to complete the following steps: 1. Close BlackBerry Desktop Manager. 2. On the computer, navigate to the appropriate folder listed below: · If you are using Windows® XP, go to C:\Documents and Settings\\Application Data\Research In Motion\BlackBerry\Intellisync · If you are using Windows Vista?, go to C:\Users\\AppData\Roaming\Research In Motion\BlackBerry\Intellisync Note: If you are unable to view the above folder refer to additional information section on instruction on how to view hidden files 3. Delete the Intellisync folder. 4. Open the BlackBerry Desktop Manager. Note: If the BlackBerry Desktop Manager attempts to synchronize at this stage, synchronization will fail. 5. Configure the BlackBerry Desktop Manager for synchronization by completing the following steps: a. Click Synchronize. b. Click Configuration. c. Click Synchronization. 6. Synchronize calendar appointments. OR If there are one or more corrupt entries on the BlackBerry smartphone . Take back up and clear the database on the BlackBerry smartphone. I Hope it helped you. Thank you for using ' Fixya ' and have a nice day!!

Nov 16, 2009 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

Error S7121


hey cloud 435,

This is a known error.. This is probably the error message that prompts in your cell phone, Error " Mail cannot connect to your desktop".

How to fix this?

  1. Close all web browser windows.
  2. Verify the Xpress Mail PE Desktop Client is connected:
    • If Yes, exit out of desktop client, restart client and then reconnect.
    • If No, start desktop client and then connect.
  3. Once desktop is reconnected, attempt to sync again from the device
  4. If problems persist, there exists the possibility that a corrupt email message or calendar event is causing the error.
  5. From the Xpress Mail client on the device, click Settings > Preferences > Calendar and uncheck Calendar sync.
  6. Perform a sync from the device.
    • If the sync is successful, then the issue pertains to a corrupt calendar event. Continue to step 7.
    • If the sync is unsuccessful, then the issue pertains to a corrupt email message. Log into the Xpress Mail and click on each individual email message to validate if an error appears. Email messages that are not causing the corruption will open as normal. The corrupt email will return an exception error. Delete or move the email message to prevent the S7121 error from occurring again.

  7. Attempt a sync once more.
    • If the sync is successful, enable the debug option on the desktop client and collect the log files for escalation to customer care. This is important as these errors can be reviewed to provide updates for the Xpress Mail application to prevent future occurrences.
    • If the sync is unsuccessful, then the issue pertains to another corrupt email message. Continue to review the messages using the Xpress Mail PE website until all corrupt email messages have been removed.
  8. If problems persist, attempt to uninstall and reinstall the client.
  9. If problems persist, please contact customer care.


Thanks and goodluck..


earljason

Apr 02, 2008 | Cell Phones

1 Answer

Sync problem


I assume you use activesync. Check in the options that it is set to synchronise this data. if you have already done this try reinstalling activesync or installing the newest version, 4.0.

Sep 15, 2005 | Dell Axim X3 Pocket PC

1 Answer

Sync problem


I am assuming you use activesync. Check in the options that it is set to synchronise this data. If you have already done this try reinstalling activesync or installing the newest version, 4.0.

Sep 15, 2005 | Dell Axim X3 Pocket PC

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