Garmin StreetPilot c340 GPS Receiver Logo
Posted on Jun 18, 2008
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C340 Hi Christine I just bought a refurbished Garmin c340- its not acquiring satellites or seems to be acquiring very very slowly...would you pls let me know at [email protected] how to solve this ?

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Ron Chinnery

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  • Posted on Jul 18, 2008
Ron Chinnery
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Joined: May 04, 2008
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First, be sure you are outside, in the open when making this diagnosis. Some cars have metallic defrosting layers, which blocks the GPS signal. If, when outside in clear view, you still have problems, try this...

Have you tried a hardware RESET? The button is hidden behind the front panel, which snaps off by a fingernail slot located directly under the GARMIN logo on the front panel.

* Use caution removing and reinstalling the front panel... it's somewhat fragile... wiggle it a little to get it off.

Press where it says "Press to Reset", hold for a second or two. Charge the unit with the car cord or USB cable, then try to turn it on again.

Once you can get the unit to (hopefully) turn ON, you should run all updates (there may be several!) using Garmin's Webupdater. (Connect to computer with USB cable first.)

Hope this helps!!

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My c340 stops at "locating satellites". I reset it
If your StreetPilot c300 or c500 series device is no longer acquiring satellites please read the article linked below to ensure that this is not being caused by something in your environment:

Why won't my unit acquire satellites?

If after reading the above article your unit is still having problems, please ensure that your unit's software is up to date. You can do this by using our WebUpdater® program.

If you have tried all of the above suggestions and your unit is still not acquiring satellites, you can perform a master reset by doing the following:

Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.
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Take the unit outside and let it set with a clear view of the sky for 3-5 minutes to acquire satellites. If the unit still does not acquire satellites after this, please contact Garmin Product Support.
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Has been searching for satellites for over a year. it has been fully charged since then and has also been plugged in my computer. neither make a difference. it doesn't seem to ever find satellites inside...
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I got stuck in Kansas also. But, now I'm not in Kansas anymore! Are you trying to set your Garmin up indoors? That was my first problem. Go outdoors and try it. I did that and Toto and I were still in Kansas. SO, I pluged it inot my cigarette lighter and drove down my driveway. It took a few minutes for Garmin to locate a satalite, but once it did I was all set. No problems since, hope it works for you. I really enjoy using my Garmin. I'm one who ofter ends up on the road less traveled so, Garmin has come to my rescue a few times already. Have fun and say hello to the Wizard of Oz for me!

Christine
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