Question about Toshiba DKT-2010 Corded Phone

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Want to add a wireless headset to a DKT 2010 SD. Want to answer the telephone without a lifter.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

jncayo
  • 31 Answers

SOURCE: Toshiba DKT-2010 SD acts only as a speakerphone

The Phone has to be replced or sent out for repair. It's a hook switch problem. It's Cheaper to just the phone off Ebay.

Posted on Oct 11, 2008

  • 1 Answer

SOURCE: Having trouble with a Toshiba model, Need to fix time .

I have DKT3010, so it might be the same, to change time in mine I press Intercom, #652, HH/MM/SS #. It changes it on all of the extensions.

Posted on Feb 19, 2009

  • 43 Answers

SOURCE: Set the clock

The link below should provide all the info you'll need.

click here

Posted on Mar 11, 2009

  • 11 Answers

SOURCE: How do I change the time on the dkt 2010-sd?

Go to www.nconn.com click on user guides we have instructions there

Posted on Nov 18, 2009

  • 13 Answers

SOURCE: DKT 3010 SD programming mode?

If the phone is on any Toshiba DK system, enter programming mode my pressing the following sequence (without selecting an intercom line, or an outside line, but at the phone's idle state with the handset down) *#*#1*2*3
On a CIX or CTX System, again, at the phone's idle state w/ handset down dial *#*#1*2*3*

Posted on Mar 26, 2010

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1 Answer

Plantronics CS55 Headset


Office was wired that way i have one tried several ways to use it without the lifter did't work had to buy a lifter the next problem is the phone not all will work Cisco uniden will work good

Jun 18, 2014 | Plantronics CS55 Wireless Headset

1 Answer

Toshiba dkt 2010-sd voice mail doesn't answer


To help you I would need to know what type of Toshiba main cabinet you have. If you have a CTX or CIX it may be that your system call forward is turned off. If you dial #620 at the extension in trouble it will turn the system call forward on. #621 turns it off. The proper sequence for "No Answer Call Forward" is Press ext. button + #6031 (tone) + dial main ext for voice mail + timer (08~60)
(tone) . #6051 removes this type of forwarding.

Mar 12, 2014 | Toshiba Strata DKT-2010-SD Digital Display...

1 Answer

Hi, one of our Call Center workers cannot hear the ringing phone when she has the headset onWhat's your problem?


The ring from the telephone is picked up by the internal microphone on the HL10 Handset Lifter, typically for most phones, the lifter sits directly over the speaker grill on the telephone where the sound comes out. For telephones that curve out on the left side and don't have a straight edge, there is an accessory called a "Ring Detector" which is used. Here's a link:

HL10 Nortel Adapter Kit - 46780-01

If the internal mic on the lifter has gone out, you can plug the ring detector into the handset lifter and just stick the ring detector over the speaker grill to pick up the ring. Plugging this into the lifter will bypass the internal mic, this accessory would have come with your HL10 lifter. You can also check the ring volume on the telephone, and you can also try adjusting the ring tone on the phone (sometimes it will pick up one ring tone better than another). Here is a link below if you need to order a new ring detector:

HL10 Nortel Adapter Kit 63014-01


Good luck from Headsets Direct!

Oct 27, 2011 | Plantronics PL-CS55 Wireless Headset

1 Answer

How do I forward my phone (DKT-2020-SD) to voicemail?


This does depend on which Toshiba phone system your phone is connected to
Here are a couple possible methods


Press button
Dial 601(all calls) or 602(busy) or 603(no answer) or 604(busy/noanswer)
Dial voicemail access code(extension number of voicemail)
Press button to end


Press button
Dial #601(all calls) or #602(busy) or #603(no answer) or #604(busy/noanswer)
Dial voicemail access code
Press button to end

Dec 08, 2010 | Toshiba DKT-2020-SD telephone

1 Answer

Toshiba Telephone DKT 2020-SD


Hook switch is bad on the phone.

Sep 04, 2008 | Toshiba DKT-2020-SD telephone

1 Answer

Plantronics cs55 problem


Turn on the wireless headset as soon as the HL10 lifter picks up the headset. Remember to press the call answer switch. A steady green light should come on the base and the wireless headset should have a small green blinking light on, on its side.

* Make sure your hand receiver is off the hook when using the headset. Also check that you hear a dial tone on the handset/hand receiver before turning on the headset.

Aug 04, 2008 | Plantronics PL-CS55 Wireless Headset

1 Answer

Release Button?


program 39 on your programming manual.

Jun 20, 2008 | Toshiba DKT-2020 Corded Phone

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