Question about Toshiba Satellite M55-S331 Notebook

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My computer shut off while moving pictures to an external hard drive. When I tried to turn the computer back on, I get the following message: We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this. If your computer stopped responded, restarted unexpectedly, or was automatically shut down to protect your files and folder, choose Last Known Good Configuration to revert to the most recent settings that worked. If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally. Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Last Known Good Configuration (your most recent settings that worked) Start Windows Normally I have selected all of these at some point or another. But, the computer tries to boot up only to come back to this screen in about 10 seconds. Is this a fixable problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

iqbal_del
  • 652 Answers

SOURCE: Laptop won't comeback on

1. select safe mode command prompt
2. type SCANREG and press enter key
3. follow the screen instruction
4. select the old one date when your computer was working well, from the restore list appeared.
5. reboot
and finally.............:))

Thanks
Iqbal

Posted on Mar 31, 2008

Pyrhyc
  • 2028 Answers

SOURCE: Windows wx start up failure

The shut down caused a system glitch. You will need to run a system repair with your recovery or operating system disc. Rare, but occasionally, the hard drive crashes under these circumstances and will need to be replaced. Usually if this happens, the hard drive was on it's way out anyway, and would have crashed eventually.

Posted on Jul 02, 2008

SOURCE: Toshiba Satellite M30

You can try to select safe mode and do a system restore (Start-all programs-accessories-system tools-system restore) choosing the date when your laptop was working properly. If you are using Vista, you would see if you had a Windows Update or other such software changes. It is like undoing that but there would be no changes with your personal data. If your laptop works faster after that, please do not have the same software or update again. Hope this helps. Thank you.

Posted on Oct 04, 2008

rulds2008
  • 3866 Answers

SOURCE: My computer won't boot.

This would be a good time to recover or roll back what you did, There must have been a change in your configeration.

Posted on Jun 09, 2009

ib_yang
  • 1098 Answers

SOURCE: The screen says "We apologize

If you can go to SAFE MODE, go into Control Panel and go to "System" and then the "Advanced" tab. Click "Settings" under Start up and Recovery. Then uncheck "Automatically Restart".
This will let you see that Blue Screen so you can research the error. Then restart.

The first thing I would do is remove any new hardware that might have been installed, unplug any external devices like printer, scanner, camera, etc... and then try it.

If that doesn't work, pop in your recovery disk. It will help you through the entire process of the repair.

Let me know what happens.

Thank you!

Posted on Jan 19, 2011

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