Question about Napoleon 36" Zero Clearance Top/Rear Vent Natural Gas Fireplace with Black Door

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Timberline vent free. Everything seems to work. The problem is that the flames are not high enough above the logs to give a great appearance. How do I make the flames larger? This set has a Thermo couple that is suppose to lower the flame when the room gets hot. How to check? thanks in advance. I have cleaned the burner tubes and orffice.

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Posted on Jan 02, 2017

ynogami21
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SOURCE: My Napoleon Prestige II is

Hi there,
I've been using this brand and Have gotten no problem so far.
http://www.maxitrol.com/maxitrolhome.html
Most likely it's the regulator that's causing the trouble for you. While at it you may want to change hoses and clean the part where the flame comes out to make sure that other than the regulator you don't have any problem. (Using a Stick try to pick the holes to make sure that they are not carbonated).
Hope this helps!

Posted on Sep 11, 2011

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We have a PitCo fryer that has started sooting everything up above it such as the vent hood. By the end of the day things above it are really black


If it is burning with a sooty flame it means there is not enough air being burned with the propane. You can check around where the jet enters the burner tube, but my advice is to get it professionally serviced by a registered gas fitter, as as well as soot it is giving off carbon monoxide.

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My vented gas firs place keep gping into flame lift off. Hos do i fix this flame lift off. My gas log pro says i have to take the box out.??


I would suggest looking under the bottom louver of your fireplace as you have a b-vent or direct vent gas fireplace. From the looks of it alone it appears as its an early model Heat-N-Glo fireplace. If you flip down the bottom panel, where the two gold strips are at, underneath the gas valve you will find a sticker or a plate that has the model, manufacturer, and serial number. I work for a manufacturer that has been in the fireplace business for over 30 years and I'm betting $10 to a donut that is a Heat-N-Glo fireplace. Once you get the model, manufactuer, serial number, and date code sometimes you can search at www.heatnglo.com for AUTHORIZED dealers who can service your fireplace properly instead of a chimney sweep who may or may not be qualified to "trouble shoot" what is going on with the fireplace. It looks like an 8000GDV to me.
Best guess is a new pilot assembly if its a direct vent. If its a b-vent then a high limit switch might be needed as well with it cutting off that fast. It also could be a flue disconnect. Long story short I would find out the model, manufacturer, and then get on the manufacturer's website or call them to find out an AUTHORIZED servicing dealer for your fireplace. I hope this helps.

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I have mislaid the instructions for my Genesis Miami gas fire, and need to relay the ceramic logs. can anyone please help?


This will depend on whether the fireplace is vented or is vent-free. Vent-free gas fireplaces are sold as a kit with the valve, burner, media (logs, glass, shapes, etc) all designed for a particular placement to work together to reduce dangerous chemicals. A vent-free burner and valve cannot have the logs removed and replaced with some other type of ceramic gas log because the exact placement of the logs is designed around the ports in the burner where the flames rise to minimize carbon created from the flames touching the logs.



If your fireplace is vented then the pull of the flue will remove dangerous fumes created by the same placement so there are no rules about re-arranging or replacing "media". If the fireplace is vented then you could use other log-placement-guides to identify the type of log and where it belongs with little worry because vented logs are designed to be able to have some adjustment anyway.



If vent-free and without a manual, an educated technician should do this for you because the BTU setting on the valve must be compared to the types of burners, port placement, size of ports, amount of ports and flame height. After this examination, someone familiar with the various hidden "tongue-and-groove" etchings in different types of gas logs can figure-out where to place the logs. They may have to test the fireplace burning once or twice to get it exactly correct but once you understand the idea of how a vent-free gas log diminishes the carbon-output of the amount of gas flowing through the burners then it is only a matter of watching the flames to see where the logs could be and comparing the size and layout of the logs to find the best fit.

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I have a H250IDL heater. All electrical installation is correct. I have converted it to propane with the proper conversion kit that I have ordered from Hayward. My problem is, the gas valve will not...


Have you checked the flame sensor is in the correct position and it clean , and the connection is tight , also check pressure switch is working, tubes not spilt .

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I have pyromaster gas logs that has low gas flow


Sounds like a ventilation problem... they're not getting enough air. That's a real safety problem. Make sure they have enough fresh air, and that the room itself does also. This issue is a major safety problem, and if more ventilation does not fix the issue, stop using it! Gas burners are not supposed to stay on without a flame present!

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I have a Kitchenaide model KGSS907SBL01 gas range. Everything works fine except that we find that the amount of heat generated is disappointing. This seems to come from the fact that the top of the grill...


Hello,
It would seem like reasonable thing to do.However the adjustment is typically for the low setting so you can adjust just the small flame just enough to simmer a pot without the flame going out from being so low its susuptable to going out on the low setting, also it so you can adjust the flame smaller so on low it isnt too high,causing it will boil when you intend to only simmer a dish your cooking. A question;is it all burners and have they always been that way?

Gene

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1 Answer

I have a black soot on all my walls through the whole house especially the exterior walls. I believe it is caused by my propane fireplace. Im not sure if it is not ventilating properly or what the problem...


Is a Vented or Vent-free gas fireplace? I really suspect it's Vent-free (ventless) as a vented unit, unless the direct vent is clogged exhaust everything, including 85% of the heat out side.

Here are the things that will cause a Vent-free Gas Fireplace to soot.

  • Not having the fireplace cleaned and serviced, at least annually by a qualified technician.
  • Misplaced logs that impinge the main burner flames.
  • Running a ceiling fan at the wrong speed and in the wrong direction while fireplace is burning.
  • Burning scented candles while burning the fireplace.
  • Low Gas Pressure to the burner.
Here are the solutions to the above listed causes:

  • Have the fireplace cleaned and serviced.
  • Check your Owners Manual concerning the proper placement of each log,
  • Run the ceiling fan Counter Clockwise and at the slowest speed. The fan on the side of the switch should be in the UP position for Winter and Down for Summer.
  • Scented candles soot any way. Add the warm moist heat of the Gas Fireplace and they'll soot 50 times worse. The scent is not natural, it has an alcohol base like after shave & cologne. Stop burning scented candles. It has been proven that they greatly contribute to indoor air pollution.
  • Low gas pressure causes incomplete combustion, which causes the burner to soot. Have it checked by your propane provider.
Based on my 15 years in the hearth and home business and having sold and installed hundreds of these appliances, I am will to bet, it's a cleaning and servicing issue or misplaced logs.

Hope this helps you solve your sooting problem. I woud really like to know how it works out for you.
Please let me know at americanhearthandhome1@yahoo.com

Thanks ... Rich

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1 Answer

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Hi,

There can be a number of things causing that...
Is the oven vented? If so then is there a good cap on the pipe?? is the vent pipe high enough above the roof line?
Is there a draft diverter at the back of the oven where the pipe hooks on? A direct connection can cause this...
Is there a vent hood in the room that the oven is in??? Is there enough makeup air, or is the vent blower pulling air back down the stack?
Is the main burners "pulling" the pilot flame away from the thermocouple?
Is the "hood" on the pilot flame adjusted properly to keep the flame on the thermocouple?
Is the thermocouple positioned in the flame properly?
Is the thermocouple correctly tighten into the gas valve?


These questions are what I would be looking for if I was troubleshooting that appliance...

heatman101

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you must keep the burner and the pilot light area clean and free of dust also,the area where your burner gets air most of the time it has an adjustment to give it more or less air.I have had my dyna glo vent free model for 8 years.A good cleaning in late fall with low pressure air and 1 or 2 times through the winter depending on conditions of use.
gatesmason88

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