Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Everything seemed okay when I installed the futura software on my windows 7 computer but when I connected it to my sewing machine it says USB cable not connected and futura program will not open

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The software actually won't work in Windows 7. Look at the following:

YOUR PC RUNS WINDOWS 7 PRO OR ABOVE If you have Windows 7 Professional or Above, the solution torunning any XP software is fairly easy. Go to http://www.microsoft.com/windows/virtual-pc/download.aspx.Select your Windows 7 system and language, follow ALL the instructions, andMicrosoft will take you through to running XP mode on your Windows 7 system!Hurray! If you still have a problem with the USB cable being recognized, besure you're plugging it into the BACK of your machine, not through a hub or inone of the front ports. The program for the embroidery machine and the USBcable require more power than either of these allow, a technical point Singerdoesn't seem to be aware of. You should be fine to install the machine'ssoftware and run it from within the XP mode now. YOUR PC RUNS WINDOWS 7 HOME, STARTER OR VISTA Unfortunately, you'll need to have an original of Windows XPfor this, no way getting around it. Hopefully, you still have a copy of itlying around, or have a family member, neighbor or friend who does. Maybe acheap eBay buy? Doesn't matter if it's XP Pro or Home. This solution is quite abit more complicated, but you can get there. I run Windows 7 Home and I usethis solution to successfully run the embroidery software on my Singer FuturaCE-100; the application should be no different for any other machine requiringXP software and unable to run in either Vista or Windows 7, so take courage andcharge forward! You're going to want to download a free and SAFE softwarecalled VmWare Player. The download requires you to register, but there's nocost, it's updated regularly to keep it safe and has been thoroughly checkedout by a lot of geek experts out there. It's available at http://downloads.vmware.com/d/info/desktop_downloads/vmware_player/3_0.Fill in the required information, follow the instructions from the email you'resent, and download the software. Normally, the software will be downloaded tothe "Downloads" folder, unless you tell it to download elsewhere. Before you do anything else, place the Windows XP CD in yourCD drive. Make sure you have the registration number ready. Now go to the"Downloads" folder, double click on the VmWare installation file(Vmware-player-etc, etc) and follow the instructions to install. Once that isinstalled and you've rebooted your PC, double-click the icon on your desktopfor the VmWare Player. It will automatically open up with a Welcome screen.Click on "Create a New Virtual Machine." The next window will automaticallyshow under installer disc "Windows XP (Pro or Home" detected." Just click next.Enter the XP product key and keep entering any required information in theBLANK spots in the following screens. ANY spot filled in LEAVE ALONE. Now leave the PC alone-the process will take about 20minutes. Once it is done, VmWare Playerwill automatically launch the Tools Installer to integrate the virtual XP withyour computer. It may have to download or update the tools, so if you see ayellow banner at the bottom of your window, simply click Update Tools orInstall Tools depending on your situation. The tools will automaticallydownload and install, though you may have to approve a prompt or two. You will be able to click between folders on your Windows7/Vista system and the XP Virtual Machine to copy and paste your designs backand forth. I strongly suggest that whatever AntiVirus software you use on yourWindows 7/Vista you also install on the XP, as it will look for updates on theinternet and will thus be subject to any viruses out there. Make sure you useany firewall, as well, if you use something other than the XP default (you'llknow if you do). Now-close the VmPlayer completely. Don't restart it, closeit. Then reopen it. Do you get a message at the bottom telling you that the USBdevice connections are disabled? We have one more step, then, before installingthe embroidery machine's software. USB DEVICE CONNECTIONS DISABLED OR USB ARBITATION SERVICEFAILS/TERMINATED OR DEVICE ATTACHED TO THE SYSTEM IS NOT FUNCTIONING. Arggggh! One more thing? Okay, this is the really technicalpart. The problem is you have an AMD processor, not an Intel, in your machine.Congratulations on a smart purchase. VmPlayer has a little conflict with it.What I'm going to have you do may seem a little scary, but it is simple todo-and there is a backup so that if anything goes wrong we can fix it. JUSTDOUBLE CHECK EVERYTHING YOU DO BEFORE YOU DO IT. Okay. Your going to go into an area that's supposedly forbidden inyour computer-nonsense. Make a backup, be careful, and understand that otherswho know what they're doing have written, gone over, and done theseinstructions before you. And my PC works just fine WEEKS after I've done this! First, let's make a back up. Click onto the Start icon in thelower left hand side. See that blank line on the bottom just begging for somethingto be typed into it? Type "regedit" and hit ENTER. Click on FILE, EXPORT.Select DESKTOP on the right, name the file REG BACKUP and click SAVE. Now youhave made a full backup of your registry so if anything goes wrong you can goright back into "regedit" and go to FILE, IMPORT and select the file. See?Easy. Now. In the Registry Editor screen that you've opened, 1. ClickHKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\(36FC9E60-C465-11CF-8065-444553540000). 2. In the right hand panel, if UpperFilters exists, delete it. YES, delete it. 3. Go toHKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\. 4. Delete the usbfilter string. 5. Close the registry 6. You will want to go into Start, then Computer.Double Click on C, then Windows\System 32/Drivers. Scroll down to the fileusbfilter.sys and delete it. Now reboot your computer. FINALLY-REINSTALL YOUR EMBROIDERY SOFTWARE ACCORDING TO THEORIGINAL INSTRUCTIONS FROM YOUR MANUFACTURER. And yell at them for not paying for the original programmerof the software to update the software properly to operate on Vista and Windows7! I hope this helps everyone! It took a bit of research, butit's been well worth it. Happy embroidery!

Posted on Apr 14, 2011

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I suspect that the problem you're having is your machine came with two CDs -- one for the basic software, and one for the add on software. If that's the case, before you can install the add-on software, you have to initialize the driver in Windows. Otherwise, you'll be a message that the driver isn't installed.

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I just got my Singer Futura Xl-400, I installed the CD yesterday. It asked me if I wanted to restart it so I clicked yes. Then I think my laptop crashed or something then it kept restarting itself. So I...


You did not indicate which operating system is used on your laptop. If you have Win Vista, 7, or 8, there is a patch that you can download from singerco.com, find your XL400, go to software and download the patch (should go to your download folder) . Next go to the Control Panel and uninstall the software. Re start your computer. Turn OFF your anti virus software and install the Base Singer software. Next, go to the download folder and double click on the Futura patch. Plug in your usb to the singer, then laptop, and turn on the sewing machine. At this point you can Launch the Futura software.
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Singer futura ce200 usb cable not connected


IF YOUR WINDOWS 7 UPDATED TO 64 BIT, THE SOFTWARE WONT WORK ANYMORE

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If you want to sew with it, don't hook it up to the computer. You only need to connect it for embroidery.
There is a patch for the ce-200 software at
futura-support.com/downloads/patch.htm
I installed the XP patch and told Windows to run the software as an XP program.

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1 Answer

Have a window7 laptop and cannot download software for futurases2000 so know i hve a embrodiary machine jhat i can't use please help disappionted


Do you have the original disk for the Futura software? Which version of the software do you have? Do you have the 32-bit or the 64-bit version of Windows 7? (To check your version, click Start > Control Panel > System and Security > System. If you see x64 at the end of the OS version, then you have the 64-bit version. Otherwise you have the 32-bit version of Windows 7.)

For the Futura SES-2000 version 3 software:
If you have the original CD, then do you have an optical drive in the laptop? If you do not have an optical drive, you should get an external one (USB connection); these can be gotten for ~$50 or less. (Make sure to have the laptop on AC power when installing software.)

You should be able to start the installation of the Futura software from the CD. For details on the 64-bit install: http://www.futura-support.com/files/Futura%2064bit%20Installation.pdf . In the 64-bit install, you will click OK on several error messages. Then download and install the patch from http://futura-support.com/downloads/updates/Ver3_0_0_9.exe .

For older versions of the software, there are a few options, you could upgrade to version 2.5 or you can maintain a computer with an older version of Windows. (See http://www.futura-support.com/downloads/ce150.html and the Service Updates links in the lower left hand corner.) For the older version of Windows, you can keep a second machine with that OS, a dual boot computer with the OS, or a virtual computer with the older version. If you have Win7 Pro or Ultimate or upgrade to one of them, then you can run a virtual copy of XP for free. Download and install in order: Microsoft's Virtual PC and the XP mode software. Then install your Futura software to the XP computer (as if it were regular OS) and connect the sewing machine and transfer the files for your embroidery. There are other virtual computer programs (Parallels and VMWare). However, XP mode is the only way to avoid needing a licensed version of the older Windows OS.

I hope this helps.

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Could be a number of reasons, as I don't know what response you are/are not getting or what messages you're getting. First, do you have the same operating systems on both machines? (Windows XP, Vista, 7) There's a patch available for Windows 7 on the Futura website at www.Futura-support.com that should allow the Futura software to run on this operating system.

Another reason could be with the USB ports. Not all USB ports provide the same amount of power, and the Singer machine and USB cable require 12V. On a desktop, you normally have to have the cable plugged into the BACK of the computer, not into a front port or USB hub. If you're getting a message on your laptop that the cable isn't plugged in, then this is most likely your problem. If you're using a USB hub, plug the cable directly into a port on the back of your laptop. And if that port doesn't work, move to another port, trying each one on your laptop, until you find one that works. That port has the power that you need.

I hope one of these solutions works for you.

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My computer is extremely touchy when I use my usb cable to attach to my machine. I have to use the SAME usb port that I used when the driver was installed or else it will not recognize that my machine is plugged in. Basically it is telling you it cannot find your machine. Reinstall the driver and mark which usb port you used to install the machine.
Also, in order to open the futura software, your machine must be powered on and connected via USB cable before you attempt to open the software on your computer.

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This appears to be a hardware issue and not something that we will be able to create a patch to correct. Drivers necessary for 64-bit operating systems are not compatible with the CE-100/200 machines." so I guess we are SOL

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