Question about Vtech V.Smile Pocket

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Power issue yesterday my son placed new batteries the game system. he turned the game on and connected it with the adapter to the wall. the system lasted for about 15 minutes and then powered off. now even with new batteries the system will not power on at all. he ahs used it less than 10 times.

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This will fix the problem. go to wal-mart or radio shack or just any where with a GOOD! battery selection. ask for help> tell them you need lithem battery's for your learning game tell them the size. bingo.

Posted on Jul 13, 2008

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My sons mobigo is 10 months old and it keeps shutting off during the start of his games. It gets past the name and into the first 10 sec of the actual game and then shuts off completely. I have replaced...


We had the same problem, contacted V-tech, and they provided the below solution's- i tried them all and they worked! :)
Trying new, non-rechargeable batteries is the quickest fix. Be sure that all batteries are replaced at the same time or you will have power levels that are not the same and to use all the same brand of batteries and install them correctly. Also, try resetting the unit by removing the batteries and holding the power button for a few seconds (about 45) Then reinsert the batteries and power on the unit.
Try cleaning the battery compartment with a cotton swab or cloth and blow into the battery compartment to release any accumulated dust and/or debris. Clean the battery contacts with a pencil eraser. After cleaning the battery compartment, install all new, non-rechargeable batteries.
If your product is still not working correctly try this: Remove any cartridges and disconnect any power adapter or remove all of the batteries and leave them out for several minutes. Then reinsert the batteries (be sure they are fresh) or reconnect the power adapter and try your product again

Sep 07, 2011 | Vtech MobiGo Touch Learning System - Blue

3 Answers

The fisher price ixl when turned on its just a black screen...and when trying to turn it off it wont turn off. The batteries are brand new and it wont do anything. I have only had it for a month and it...


We're having the exact same problem with our daughters iXL, she was playing with it all the sudden the screen went black so we changed the batteries. That didn't work so we got out the manual and it said to use a Q-tip to clean the battery connections and replaced the batteries (we even tried different types of alkalines). We tried to call customer service but they are only available from 6am-3pm Mon-Fri in our area which is bull**** some of us have jobs where our lunch is short and we can't spend it on the phone. I'm really mad that her favorite Christmas present is now a useless hunk of plastic.

Sep 03, 2010 | Dolls, Playsets & Toy Figures

1 Answer

Won't work with smartridge


Make sure the V.Smile is turned off before inserting the cartridge. If it is still acting funny:
Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Dec 29, 2008 | Vtech V.Smile TV Learning System

1 Answer

Having issues when the games are in the console


Make sure the system is turned off before inserting the cartridges. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Nov 28, 2008 | Vtech V.Smile TV Learning System

1 Answer

Game not connecting when put in vsmile


Make sure the system is turned off before inserting the cartridge.

1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Nov 11, 2008 | Vtech V.Smile TV Learning System

12 Answers

Our V-smile system will not turn on even though it is plugged in.


I got the system for my 4 year old daughter less than 2 weeks ago and it quit on me. It's rediculous! Anyway, at first we used batteries and it worked fine but the batteries went dead after she played it about 3 times so we went and bought the power cord. We plugged it in and it wouldn't work at all. I looked all over the internet trying to find a way to fix it because we also got her $100 worth of games and had already thrown away the box so we couldn't return it. Everyone was talking about a reset button and my system DOES NOT have one! I finally found a SOLUTION[most likely temporary] Take the batteries out. Hold the ON button down for 45 seconds, replace the batteries with FRESH ones and turn it on. Sounds like it won't work right?!? Well it did for me and before the game system would come on for NOTHING. Hopefully this helped! good luck

Nov 11, 2008 | Vtech V.Smile TV Learning System

4 Answers

Vsmile learning shuts off when game inserted


I have experienced the same shutdown problem, and solved it in 10 minutes with the following procedure:
1) Clean the cartridge and system components with rubbing alcohol...2) Take out the batteries...3) Hold the on/restart button for anywhere from 10-45 seconds...4) Put batteries back in and put a game in...5) Power it up...

Oct 11, 2008 | Vtech V.Smile TV Learning System

1 Answer

Cannot get power with batteries or adapter.


Make sure the power cord is plugged in and that the red/white/yellow cables are plugged properly into the TV. Also, as you plug the red/white/yellow cables into the TV, make sure you turn the TV to the right channel - it is different for every TV. For instance, the red/white/yellow on the front of my Sony is labelled Video 2 - yours might be labelled FRONT, AUX, or something else.

Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Oct 10, 2008 | Vtech V.Smile TV Learning System

5 Answers

V smile pocket wont turn on


If you remove the battery door on the back above where the batteries are inserted there are 2 little buttons with the batteries removed press both buttons at the same time re-insert the batteries and the game should turn on. I am not sure if this is a system re-start but I find that some of out games are pretty beat and maybe they are causing the game to shut down. If it shuts off I preform this task and try a different game and it usually works it is kind of a pain but at least from what I can tell it must be something in the games themselves - maybe they just wear out after hours of play time.

Jul 07, 2008 | Vtech V.Smile Pocket

2 Answers

V-smile crashed


Our daughter got one last christmas, after 6 months or so, it has stopped working. It was a present from grandama and I don't think it has a warranty, certainly no receipt can be found. It's very dissapointing and I have heard from other parents who bought this V-Smile that theirs just stopped working too for no reason. We thought it was the batteries, so kept buying more, then we got the adaptor, still won't work. Now and then it works, but not often.

Jun 11, 2008 | Vtech V.Smile Adapter

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