Question about Sony KP-51WS510 51" Rear Projection HDTV-Ready Television

1 Answer

Error Code 5 flashes when unit shuts down

The television turns off by itself. Sometimes just the picture disappears but you still have the audio. The error code is 5 flashes repeated. When the power button is pushed to on, the screen turns blue,there are ghost images on the screen for only a few seconds then the unit shuts off. Any help will be very much appreciated.

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  • Banjobenny Jun 18, 2008

    Model number for tis problem is a Sony KP-51WS510

  • Banjobenny Jun 18, 2008

    Today, the tv is flashing an error code 8. It was only flashing 5 times
    last night. Is the Blue CRT test still needed since the error code has
    changed? I plan to work on the tv tonight after work. Thanks

  • fredkal Nov 30, 2008

    The red color on my KP-51ws510 looks like its drooping at the top left, and both bottom corners. The top right corner and center are perfect. The red LED is blinking 5 times every few seconds. What can I do?

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  • Master
  • 927 Answers

Good Day;
It sounds like the TV may have a shorted CRT, picture tube, but let's trouble shoot:
1. Unplug TV from wall.
2. Remove speaker grill, two on bottom, the screws are covered with plastic caps, right and left side on bottom next to floor.
3. Remove inner panel.
4. The blue tube is the one the right side, remove socket, with phillips driver, make sure it's not touching anything.
5. Plug and turn TV back on, if picture appears with no blue it's the tube.
6. If still shuts down, bad blue CRT driver IC.
CAUTION: Call a factory authorized service dealer to give you an estimate, if this sounds too hard.
Good Luck, Day, Big Irish.

Posted on Jun 18, 2008

  • MICHAEL MULLINS Jun 19, 2008

    Good Day; Good luck, let me know.

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Once the set shuts down, wait for the unit to stop blinking. Once it stops hold in the input and menu buttons for 5 seconds. The TV will then give you an error code. A 6-1 or a 1-8 error code would indicate a bad Color wheel. Which I think is the problem you have.

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Hi,
Unplug the unit from the outlet for at least 1 hour and check if the symptoms persists. If yes, check if the unit can give an error code by following the steps below.
- Power on the unit and wait until the initialization takes place.
- Press the front panel "Input" and "Menu" buttons at the same time and hold it for 5 seconds, it will activate the error code mode. LED flashes a two digit error code. Example, if the error code is "22" the LED will flashes two times pause and then flashes two times and will repeat the error code for 5 times.
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It was working fine until yesterday. It shut itself off. I powered it back on and befor the screen could come back on it shut itself off. I checked cables and uplugged it for 24 hours. The first time...


Hi Daniel,

Please check if you can access the "error code operational check" to narrow down where the fault came from.
How to enter to error code operational check.
Note : The TV must be in shutdown and not have been switched off. When the TV is switched off, the error code automatically resets to 12 (no error).
Press the buttons on the front panel "Input/Device" and "Menu" at the same time and hold it for 5 sec, activate the error code mode. The LED light will flashes denoting a two digit error code.
Example : if the error code is 22, the led will flash two times pause and then flash two times and will repeat the error code for five times.

If you can't access the error code operational check , please let me know the exact pattern of the flashes of the led light and its color. Check if it will continually flashes green to give you the caused of the symptoms and best solution.

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next time it shuts down and power light goes out--do the self check.

On front of set press and hold BOTH MENU AND INPUT BUTTONS FOR AT LEAST FIVE SECONDS AND RELEASE BOTH BUTTONS.

Power light (if an error is detected) will blink a two digit code.

Most common is 2 blinks, pause and 2 blinks---set if there is a error code will repeat it at least 5 times.

If you detect a error code, let me know and I will tell you what it means.

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How do you retieve the error codes?


All Mitsubishi DLP Televisions have a built in Diagnostic Decoder to store the last fault in memory. This will help the Mitsubishi Technician determine what area or part defect could exsist due to your television not coming on or turning off by itself. In order to read the error code from the front panel lights, you need to know how to access this information if it is available.
Please remember not to unplug the tv from the power outlet because this will reset the error code. The television must be in the power off state or shut off state to retreive the code.
Error Code Operational Check
Note: The TV must be in “Shut Down” and not have been switched Off, to perform the Error Code Operational
Check.
Pressing the front panel “ACTIVITY” and “CHANNEL DOWN v” buttons at the same time, and holding for 5 seconds,
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Note: The front panel buttons must be used, NOT those on the Remote Control. • The number of flashes indicates the value of the MSD (tens digit) of the Error Code. • The flashing then pauses for approximately 1/2 second. • The LED then flashes indicating the value of the LSD (ones digit) of the Error Code. • The Error Code is repeated a total of 5 times.
Example: If the Error Code is “23”, the LED will flash two times, pause, and then flash three times, then this will repeat itself for four more times before the blinking stops. If you forget the code, you can start all over again after the LEDs have stopped blinking. Just remember you are looking for a two digit code, denoted by a pause in the middle.
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Here's the basic troubleshooting:

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  2. Disconnect ALL devices from the TV.
  3. Press the SYSTEM RESET button and hold for 10 seconds. Proceed if the problem still exist.
  4. Press and hold POWER and MENU buttons simultaneously for 20 seconds. Proceed if the problem still exist.
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