Question about APC BX800 Back-UPS XS 800 (APNBX800) UPS System

Open Question

My APC Backups 800 is continuously switching between On line and On Battery. I replaced the batteries but no resolve

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
viaujoc
  • 60 Answers

SOURCE: desk top APC UPS ES750 not communicating

Here is an answer I got from APC when one of my client got the same problem as you did:

The error message would pop up if the link between the computer and the UPS is weak. I cannot rule out a problem with the cable or the UPS. In order to confirm the same please try the following steps which might help :

1) Ensure that the USB cable is properly connected to the USB port of the computer.

2) If the PC was powered on before the UPS, communication will not be achieved until you disconnect and reconnect the USB cable to the host. In this case, you need to disconnect and reconnect the USB cable to establish communication.

3) Some other software is polling your USB port for another device, thus causing the UPS software to temporarily lose communication with your UPS. If this is the case, you would need to shut down that application.

4) If you have any other USB devices connected to the PC, disconnect them and then try plugging in the cable.

If the issue persists, please visit the following link which lists few troubleshooting steps :

http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_sid=oXhRFGEh&p_lva=&p_faqid=2923

Posted on Jan 13, 2008

Ad
  • 8 Answers

SOURCE: apc ups flashes red light to replace battery, but battery is new

i think by replacing the battery has not been the solution to the problem

u need to check the battery charging voltage when turned ON with main electricity, if no voltage present from charger, there is no question of battery getting charged and also once the battery is down with charge it may not re charge hence the indicator and alarm.
recomended to nearest service centre

Posted on Sep 13, 2008

jvpacoin
  • 91 Answers

SOURCE: Overload light in APC RS 800 UPS

it seems that the inverter circuit of your UPS is dying. the solution here is you have to open up the UPS and check the inverter circuit. to make easier, check the power mosfet if its leaking.

Posted on Aug 14, 2009

JaxPlanet
  • 922 Answers

SOURCE: APC back-ups XS 800 battery backup : warning

Turn it off and unplug it from the wall.
Open it up and make sure that the red and black wires are connected.
If they are the battery needs to be replaced. They are only good for 2-3 years. If you are not comfortable with my instructions, call APC for free support. (800) 555-2725

Vote for this solution if it helps.

Posted on Aug 18, 2009

  • 28 Answers

SOURCE: Getting alarm after genuine APC battery replacement

I've seen where the software can hold on to past readings and give erroneous alarms. Try uninstalling the software and reinstalling if all else fails.

As a last resort, try disassembling the battery pack and checking the voltage of each battery. Each should read 13 vDC (+/- .5v). There are several batteries in this pack so one bad battery can pull down the whole string.

Posted on Feb 12, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Apc beeping twice every 2 seconds


The battery inside the APC is "weak", and the "beep" is telling you to replace the battery inside the APC, or, maybe cheaper, to buy a new APC.

Feb 03, 2014 | APC BACKUPS ES BE550G 8Outlet 550VA 330W...

1 Answer

How does one remove the case from an APC BR1500LCD BackUPS?


To change the battery?


Pull hard from the TOP of the front panel. When the plastic part comes off, There will be a metal cover. Remove the two screws and remove the plate again from the top.

Dec 21, 2013 | Mustek PowerMust 800 (POWERMUST800USB) UPS...

1 Answer

APC PRO1300 F04 CLAMP SHORT ERROR CODE WHAT DOES IT MEAN AND HOW CAN I FIX?


F04 indicates that "Clamp Short" it could be anything, but the word "clamp" reminds me of a varistor / MOV, which is the component that clamps short when there is a voltage surge condition and comes back to its normal state, an open circuit, when the voltage surge is gone. Sometimes it clamps short for good when it is hit by a large surge or just by absorbing and shunting to ground many small surges.

You can brain dead the UPS to check if that resolves the issue. This brain dead test helps to reset the internal circuit of UPS.

1. Disconnect any attached load.
2. Turn off the UPS
3. Unplug the UPS from the wall socket.
4. Disconnect the UPS internal battery.
5. Push and hold the "On" button on the UPS for 5 seconds.
6. Reconnect internal battery.
7. Plug UPS in to known good power source.
8. Turn the UPS ON.

If the same issue remains even after brain dead then you have to replace the UPS. This UPS comes with 3 years of warranty, if it is under warranty you can contact APC support at 800 555 2725

If the UPS is out of warranty then you can participate in APC Trade-UPS program. APC has Trade-UPS program where in you can trade your old unit and get a new unit with great discount. You will also get a return shipping label to ship the trade-in unit to us. You can refer to the below mentioned URL.

http://www.apc.com/shop/tradeups/us/en/tradeups/overview.jsp?agent=a190004&countryCode=us&language=en&userType=endUser&user=21867960&_requestid=105040&_requestid=105040

Mar 02, 2013 | APC Power Saving BackUPS Pro 1300

1 Answer

APC UPS BR 1300 continuous beep warning means what?


You have a "Open" battery. The voltage may be good but once a load is placed the computer shuts off. Replace battery

Apr 06, 2012 | APC Power Saving BackUPS Pro 1500

1 Answer

Hi my APC 1500VA smart UPS show overload without any load in battery mode, but when switched on AC power all lights are blinking. plz describe me how to resolve this Issue?


Contact APC Customer Service. They will help you resolve this. If unit is still under warranty they will replace it. There is nothing you can do to repair anything yourself. Sorry ... try calling 1-800-555-2725800-555-2725 for support from APC

May 06, 2010 | APC Smart-UPS 1500VA Shipboard...

1 Answer

UPS shuts off intermittently and beeps


More than likely it just needs a new battery. If the power is sagging (called a brownout) the UPS is trying to switch over to the battery to keep the power consistent. The beeping is probably a code that indicates there is an issue with low voltage on the battery. New batteries are around $20-25. Here's a link to the replacement battery: http://batteryinternational.com/apc-backups-es-be350es-ups-battery-ups-batteries-f1.html

Hope that helps.

Jan 21, 2010 | APC Back-UPS ES 350 - UPS ( external ) -...

2 Answers

The battery backup side of the APC does not work how can I fix this?


How old is unit? UPS is a Battery that is charged from power outlet.It maintains voltage when computers are plug into it so fluctuations in current don't spike or wane.On a Power Failure the UPS supplies all the power by using the battery and an inverter.If your units batteries are not charging you need to replace them.In most cases it is not cost effective.Do some more test before you replace it.Good Luck.

Sep 08, 2009 | APC Back-UPSĀ® CS 500 UPS System

2 Answers

UPS Switching off while working


Hi kumaraswamy5,
it seems that either the UPS is connected to an outled which isn't grounded properly or the battery inside of the UPS needs a replacement.
On APC's website you can find the compatible batteries for your device and where to order them. Replacing the batteries is very easy so don't be afraid of that!
Greetings from Germany,
noris017
PS: Please don't forget to rate this advice after you've tested it out! Thanks in advance and have a nice day!

Feb 25, 2009 | APC (BE500U-WEB) (BE500UWEB) UPS System

Not finding what you are looking for?
APC BX800 Back-UPS XS 800 (APNBX800) UPS System Logo

Related Topics:

712 people viewed this question

Ask a Question

Usually answered in minutes!

Top APC Computers & Internet Experts

Shawn DuRee

Level 3 Expert

355 Answers

Cindy Wells

Level 3 Expert

5126 Answers

Jax Planet
Jax Planet

Level 2 Expert

922 Answers

Are you an APC Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...