Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Getting a carriage jam on our hp 7310 all in one printer?

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Exactly what parts am I cleaning for a 'carriage jam' on an HP Officejet 7310 printer


the carriage jam error is meaning the path that the printhead is sliding from side to side. You might have a small piece of paper causing an issue.

Dec 03, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Where is the carrriage located on my hp 7310 officejet printer?


The carriage is the unit that holds your ink cartridges, usually parked on the right side. When you have carriage stall or carriage jam you usually need to clean the clear plastic strip that runs across behind the carriage assembly, and make sure there are no scraps stopping the travel of the carriage.

Dec 24, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

My 7310 indicates a carriage jam. I've cleared all paper and verified no loose paper, dust etc is present and it still reads carriage jam. What should I do?


Inside your printer the ink cartridges ride in the carriage. If you look closely, there is a plastic strip just behind the carriage with closely spaced little lines on it. If the strip gets dirty with dust or ink, you may get that error. Gently clean the entire strip with a rag moistened with water. be sure the entire strip is clean. Move the carriage back and forth to get at all of it. Then see if that doesn't work.

Nov 27, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Have a HP officejet 7310 with error message that reads "carriage jam" this occured after clearing a paper jam???


You have to make sure you have gotten all the scraps out, and if you put fingerprints on the clear strip behind the carriage, you will need to clean them off with a Q-tip.

Jul 03, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Carriage Jam


If you can get the covers off. push down on piece that is blocking the cartridges. Otherwise, it is uneconomical to repair.

Jan 15, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Hp 7310


Find the stuck piece of paper and remove it. 

Dec 21, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Paper jam in carriage


There is a latch at the back of your printer that opens so you can remove paper jams from the back. You can start there and then slowly peel away the rest of the paper that jammed...

Mar 10, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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