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My phone completely turned off. The battery died. However, I can't talk on the phone while it is charging. The light is orange. I had other phones where the battery died and I can still talk on it while it's charging. I'm trying to rule out a defective phone. Do I just have to wait a few hours for it to completely charge for me to use it again?

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Some phones won't work until the phone's battery has a minimum amount of charge before you can use it with a charger connected. This often due to the fact that the charger doesn't provide enough power to operate the phone by itself. It can only provide the trickle amount of power to slowly charge the battery. Let the charger stay connected long enough for a 15 - 15% charge on the battery and then try again.

Posted on Nov 12, 2010

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