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I have a mfc 465-cn and I have another computer and tried to install my printer. once I get to the part of installation where I insert the usb cord into the port and turn on the machine it doesn't recognize the port. I went and bought a new cord and it did work either. I don't have my manual for this printer anymore is there a way to possibly reset this?

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Hello

have you tested all USB ports and with other applications (ie: digital camera, cell phone, USB drive stick, etc..) ?
if one USB does work, buy a USB hub and salvage this working USB port (if that is the case here, that only one USB port on your computer functions) . This will allow you to use other USB ports on the hub . But beware you will have limited useage as to what you can or cannot plug in. USB hubs generate 500mA typically for a 4 port hub, so any peripheral requiring more than 100mA-120mA current downstream may not work on this hub.
if you need the manual to your Brother printer, go to this link and download or save onto your computer

http://welcome.solutions.brother.com/bsc/public/us/ca/en/doc/manual_index.html?reg=us&c=ca&lang=en&prod=mfc465cn_all&dlid=&flang=English&type2=-1

i hope this helps

Posted on Nov 12, 2010

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Posted on Jan 02, 2017

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