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I have an Intertherm heat pump model number E1EH-010HA. Last night we had a bad storm and our electricity went out and we had a water leak, now out heat pump isn't working. There is power to the breakers, but the heat pump won't do anything. It was either the water leak or lightning. Are there fuses and what should I check?

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Your furnace will either have circuit breakers or fuses at the bottom in the panel below the blower. Also, there MAY be fuses in the disconnect box outside that gives power to the heatpump. Intertherm furnaces are famous for leaking water onto the left side of the electrical panel in the furnace which is also convieniently where the low voltage transformer is located. If you consider yourself electrically competent, check to see that you are getting 240v to your transformer and if you are the check to see if you are getting 24v out of the transformer. If you can't find the problem in any of these steps, I would recommend contacting a qualified professional to check the system out.

Posted on Jun 18, 2008

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