Question about Vacuums
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Posted on Jan 02, 2017
SOURCE: Power Problem
Unfortunately this is being caused by static electricity building up in the electronic controls in the handle of the hose. I've seen this problem on numerious occasions, and in fact I have the twin brother of the Blue Moon, or the Silver Moon which used the same hose, and has the same problems in my own home.
The good news is that Miele has redesigned the hoses to fix this, and I have never seen a single problem on the newer style hoses. I guess the bad news is that the hose is not cheap.
I would recommend to you to go ahead and purchase the new hose. The average life expectancy of your Miele is 20-25 years, so you still have a lot of life left in your vacuum.
Here's a link to the SES125 Hose that fits your Miele Blue Moon on our website:
To change the hoses out, simply push the two tabs on the end of the hose that plugs into the vacuum, and pull the hose backwards until it disconnects. You'll see on the end of the new hose electrical connectors. Simply line these up with the opposity receptacles on the canister and push the hose down until you hear a snapping noise.
I really hope that this information was helpful to you. If you have any follow up questions, or would like a clarification, please use the comment box on this page.
If this was able to help you fix your machine, please be so kind and rate my repair or leave me feedback. This is really appreciated.
Posted on Jun 15, 2010
SOURCE: Dead shark in the water
Call them at 1-800-798-7398
Have the model number, the country it was made in and the date it was made. All found on sticker on bottom of unit. They are foreigners that answer the phone, so be prepared to spell everything. It takes 3 weeks to get the parts but I found them to be inexpensive.
Posted on Jan 30, 2009
I had a problem with my switch not working. The cheesy microswitch has a little nub on the back that breaks off. They kind of work like a ball point pen. I noticed that if I held my thumb against the back of the microswitch, it would click on and off.
First, unplug the machine and disassemble the switch housing. There is a screw in the front. It takes a no. 10 Torx driver to remove it.
On the back there appears to be two little tabs that need to be pulled out. Don't mess with them! They are there to fool you. Instead, with a flat tip screwdriver, reach down past the tabs and pry inward (the handle of the screwdriver moves outward, the tip prys inward).
On the front is a little tab that needs to be gently pryed down. The unit should slide out.
With your thumb against the back of the switch, press the button. If it seems to be staying down on one stroke and popping up on the next, continue reading. Otherwise, you may need a new switch.
Now for the fix/jury rig:
With the plastic housing set aside. Put all the wiring and switch in it's place on the vacuum. The switch has grooves that allow it to slide onto the vacuum. Everything should go in neatly.
What you need is a thin piece of wood or plastic, about 3/4" long and 1/2" wide (a popsicle stick would probably work). Slide it between the bottom of the switch and the molded plastic on the vacuum. Make sure it is snug. Try the switch. It should be working now.
Now carefully slide the housing back on. I like to depress the switch first. Make sure the housing snaps back on. It takes a bit of force, but it should slide fairly easily right up to near the vacuum's face. If not you may want to make sure you're not interferring with any wires etc.
Posted on May 02, 2009
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