Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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My dyson cyclone assembly will not spin when it picks up dirt.

I have 2 dyson dc07. the cyclone assembly will not spin when dirt is picked up, but when I change them out the vacuum is fine, so I know it is the cyclone assembly. Any suggestions? thanks!

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  • Anonymous Mar 13, 2014

    dyson serial number 238-uk-a 92280 machine will not pick up small amounts of dirt or anything else! also I have been on the phone ( still ed to be acceptable?connected ) for32 mins!!!!!!!!!!! is this supposed to be acceptable??!!!!!!!!!!!

  • Anonymous Mar 25, 2014

    can you water wash cyclone assembly part?

  • Anonymous Mar 30, 2014

    Blue button/latch that holds the cyclone assembly to the motor/vacuum assembly is broken, and I'd like to replace that part, only.

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My dyson cyclone assembly will not spin when it...
Posted by littleladysc on Jun 18, 2008
I have 2 dyson dc07. The cyclone assembly will not spin when dirt is picked up, but when I change them out the vacuum is fine, so I know it is the cyclone assembly. Any suggestions? Thanks!


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Dyson DC07 Bagless Upright Cyclonic Vacuum.

It sounds to me that you may have a clog but when you said you changed them out the vacuum is fine, so a couple of things, if the vacuum is still under a factory warranty of 1 or 2 years the cyclone assm still would be under a factory warranty. If it is over the 1 or 2 years then you would have to replace the cyclone assm but you may want to check with the Dyson Factory Tech Support / customer Service line as per the problem, and they can ship you the part from the factory or to check with your local vacuum cleaner dealer in your area and they may have one in stock or they can order one for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 questions@dyson.com
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.


Posted on Jun 18, 2008

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Dyson dc07 not picking dirt in up right position


Hi Madhuri,

I'm sorry to hear you're having difficulties with your DC07. If the machine won't pick up through the cleaner head, there may be a blockage somewhere. The easiest way to check for this is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US


It's also a good idea to wash the filter - in normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve your issue, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support


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http://dysonmanuals.llc.nu/

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