Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

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I have used my Zeppelin with my iphone3s and ipod touch without any problem for more than a year. Lately I have been receiving a continously flashing red light when I plug my Ipod Touch and dont receive any sound from my Zeppline. I have been receiving the same error also when I plug my Iphone from time to time. In that case I reset my zeppline by unplugging the power cord for more than 5 seconds. That sometimes works for my iphone but it always fails with my ipod touch. I also receive the informative messages on my iphone stating that ' this accessory is not made for this product' and that charging is not supported. Despite these messages I can listen to zeppline with my iphone docked. I have not received these messages at all before and I was able to charge both ipod touch and iphone successfully. I have not upgraded the software on zeppline nor my iphone nor nor ipod touch. The software version on my iphone and ipod touch is 3.1.3. Kindly request your help. Best Regards

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Don't be mislead, the red flashing light is the power supply and you need to send it back for repair and have the modified board fitted. once this is resolved they should check for any other failures, but until this is changed, things will never improve.

Posted on Jan 10, 2011

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1 Answer

When I connect my ipod touch to my zeppelin there is a loud electrical interference coming from the zeppelin. It is less pronounced with an iphone and not there at all with an ipod touch. I have tried...


first try to upgrade the unit, if still the same then check if the aux is ok, if aux is ok, then it points at the docking arm, if the aux is not ok, then it relayes to either the power supply of the main interface board, they would check the power supply at b and w as this is a known problem, then following that they should check to see if anything else is wrong. contact your point of sale or b and w service.

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send it back, flashing light is a power supply board problem, comes to light in all models except most recent z2 models.
return and it should be fixed by compamy foc .

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I am having the same problem which was being back discussed back in January by rogerbell2 in relation to the Zeppelin making a low rumbling noise. This has been going on intermittently for several months....


the rumbling would relate to component failure, and when the red light flashes the power board failure has kicked in, these are known problems with current models in all but the very latest, there are twoboards which tend to be replaces, so just contact retailer or b and w and they should fix it with no bother.

Jul 16, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

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Hi,
This is a fault and you need to contact your dealer or retailer and B&W will repair or replace free of charge.
Kind regards,
Susanna, B&W

May 15, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

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this could be the amp board or the power suplly board, the power board can cause buzzing before the red light flash failure, just contact b and w service or the place of purchase and they should arrange repair.

Nov 08, 2009 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

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power board failure.
contact b and w service if younhave not done so already as this is a known problem and they have a dept set up just for these problems.

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My zeppelin is flashing red light! can't play anything! help!


You will need to check with another IPOD, if the condition still exists then it is an electrical fault with the Zeppelin itself and will need to be repaired. Contact

B&W Group Ltd - UK Spares & Repairs (UK Customers Only)
Service Department, Dale Road
Worthing, West Sussex
BN11 2BH
Tel: +44 (01903) 221 700
Fax:
Email: UKspares-repairs@bwgroup.com
Web: http://www.bowers-wilkins.co.uk

Hope this helps

Jul 07, 2009 | B&W Bowers and Wilkins Zeppelin iPod Music...

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