Question about Canon PowerShot A310 Digital Camera

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View finder black, will not take photo, but can view photos already taken have changed all the batteries and deleted some photos but screen stays black

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  • Canon Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, contact Canon support for your country to see if they'll still honor the advisory (some still will, especially if you stress you knowledge that this is a known defect of the camera). They may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please see this link for more info.

Affected cameras with this problem include: A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Posted on Nov 13, 2010

Testimonial: "Thanks for your help. It's very useful to know that this is known fault with the camera. I am very impressed with the quick response to my question. "

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1 Answer

When i open my camera to take a picture all i get is a black view. i cannot see anything on the display or through the view finder.


Does your camera also have an optical viewfinder? If so, chances are that you accidentally pressed the button that turns the screen off to save battery power. You would then use the optical viewfinder in its place. For your model camera, read the user manual to find out where this button is. On Canon cameras, it's usually a little button labeled DISP or DISPLAY. Just press it oonce to turn the screen back on again.
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hi

try chaning the menu options to LCD instead of View finder and things should get back to normal

if you are not too keen about the setting then you can just reset the settings to factory defaults and this should work again

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pls rate the solution, thanks

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