Question about American Standard One Handle Shower Only Faucet 2000.501.295

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I have an American Standard shower that drips out the shower head. When other faucets are used in the bathroom the water pours. I replaced the cartridge put it still drips.What could be the problem?

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Hi kwbaker!
Assuming the cartridge is new and the water drips at both hot and cold settings, I would check your shower head. It is not uncommon for debris to collect in the screening there and clog the spray nozzle.

To check the shower head you'll need to remove it from its piping. Use two tools--I normally use an adjustable wrench and a strap wrench--to hold the wall pipe and simultaneaously turn the shower head counter-clockwise. The cresecent wrench grabs the hex-head of the shower head, while the strap wrench holds the chromed piping without scratching it.

Be sure you don't lose the rubber washer inside the pipe-to-shower head connection!

Once the head is removed, look inside it at the pipe side. You should be able to see into the mechanicals of the shower head--very often I'll see bits of rust or scale. Oftentimes its enough to rinse the pipe side of the head under a sink; in extreme situations it can be easier to replace the entire shower head.

To replace the shower head, use two tools in the same manner in which the head was removed: crescent wrench to turn the shower head, strap wrench to hold supply piping. This time, however, turn the shower head clockwise until it tightens snug.

Hope this helps!
--Joe

Posted on Nov 27, 2011

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