Question about Acer Aspire 8920-6048 Notebook

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Acer erecovery restored failed X:\RyTools\NAPP6.exe How to solve it??? Thx

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If you put the recovery disk in. when it get,s to the screen saying system restore
and restore from backup disk or exit hold down ctrl and both alt and F12 this will bring up a Window saying NAPP-KM check the box marked FM then click start and make shore you are connected to the Internet

Posted on Oct 31, 2011

  • BlondTine Jun 03, 2012

    hi know this is an old thread, but I have same problem. when I bring up the napp-km window, I cant see any FM box. and there are no start button. PLease help. write to my email: BlondTine@hotmail.com

  • Robert Shearing Jun 04, 2012

    where i have but marked FM it should say FD

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Posted on Jan 02, 2017

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How do reboot my acer no disk


To access the recovery partition on your Acer computer for a full restore, follow these steps:

1. Power on the Computer
2. At the white ACER BIOS screen, hold the left ALT KEY and press the F10 key simultaneously to start Acer eRecovery.
3. Once eRecovery has loaded, click Restore to Factory Default Settings
4. Click OK
5. From here, the eRecovery process will replace all the data on the C:\ partition and restore the factory image.
6. After eRecovery has run, press OK to reboot.

NOTE: All data will be lost during this process and your computer will be brought back to it's original factory state and settings.

If this fails because you have deleted the recovery partition or changed the hard disk due to failure you will require a restore CD.

The Restore CD costs approximately $19.95 (plus taxes) including shipping. If you have a unit from US or Canada, you may purchase the recovery disc from Acer store : Acer Store
If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support

Feb 18, 2015 | Acer Aspire Computers & Internet

1 Answer

How to factory reset without recovery disk


When you need to recover part or all of the files on your Acer Veriton M460 desktop computer, Acer makes it easy to do by offering a built-in recovery program called eRecovery Management.
This option uses clean operating system files, usually stored on a separate partition of your hard drive, to correct errors or return the system to its original factory settings.
You can also use this program to write separate hard copies of the eRecovery program onto CDs or DVDs in case of hard drive failure.
Create Backup Disks

If your M460 did not come with separate recovery disks, and many machines don't in recent years, you can create your own through "Acer's eRecovery Management" program located under the "Start" menu.
Click on "Backup," select "Create Factory Default Disk" and follow the on-screen directions.
The program will inform you of the number of CDs or DVDs you need and help you through their creation.
Recovery with Disks
To use your created disks for recovery, place the first disk in the optical drive and reboot the system. As it boots, hold the "ALT" key and tap "F10" repeatedly until the computer boots and you see a screen titled "Starting Acer eRecovery."
You will see three options for recovery: to factory default, from user backup or from CD/DVD. Choose the option you desire and follow the on-screen directions to initiate the recovery sequence.
Recovery from the Hard Drive

Since Acer places the eRecovery Management program directly onto the computer, you can run the recovery option while in your desktop.
Open the "Acer eRecovery Management" program under the "Start" menu and click "Restore." You can choose to restore the computer to factory defaults and lose all the personal data stored on the hard drive or only restore the operating system and leave your data intact.
Select "Yes" on the confirmation screen and then "OK" to start the program.
Recovery Vs. Restore
When performing computer problem solving, the term "recovery" is often used interchangeably with the word "restore."
In some cases, "recovery" can mean to simply correct problems, such as replacing corrupted operating system files with good ones.
The term can also refer to "recovering" the system to its fresh-from-the-factory state, which is what "restore" means as well.
Restore Drivers or Applications

Acer's eRecovery Management program also offers the option to reinstall drivers or applications, which could become corrupted or damaged over time.
This option allows you to replace the current drivers for your Windows operating system with the ones originally installed on your system.
Under the "Restore" tab of the "Acer eRecovery Management" program, click "Reinstall Drivers or Applications" to see the content list and select the files you'd like to recover.
http://supportforacer.iyogi.com/veriton/factory-settings-6.html
http://support.acer.com/acerpanam/desktop/0000/Acer/AspireE360/AspireE360faq40.shtml
http://support.acer.com/product/default.aspx?modelId=477

Aug 26, 2013 | Acer Veriton Z290G Desktop Computer

1 Answer

Windows failed to start after erecovery


I have solved many Pc booting problems and i think that in your matters its a installation problem. try re-installing the OS & it would surely get fixed

Jun 08, 2013 | Acer Aspire One Netbook

1 Answer

Acer erecovery management isn't working


do you have anti-virus software? What are you running on it Windows ? what 7, vista, xp?

Sep 17, 2012 | Acer Aspire 5742 Notebook

1 Answer

How do I restore Acer Aspire x1200 without disc?


Hi dustinwilkin From http://www.geekpolice.net/t7449-acer-system-recovery-partition-hotkey-instructions-erecovery : To access the recovery partition on your Acer computer for recovery, follow the steps listed below.

1. Power on the computer
2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery.
3. Once eRecovery has loaded, click Restore to Factory Default Settings
4. Click OK to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press OK to reboot unit
Note that all data will be lost during this process and your computer will be brought back to it's original factory state and settings. Best regards , fanaudi .

Sep 29, 2011 | Acer Aspire X1200-B1601A PC Desktop

1 Answer

I just want to format my Acer Aspire 4315, Windows Vista. I hold ATL and press F10. it comes out something like windows\system32\winload.exe what should I do to format my laptop. thanks alot


If this doesn't work you don't have a built in recovery partition or its corrupt in which case you need recovery disk or a copy of windows.

To access the recovery partition on your Acer computer for recovery, follow the steps listed below.

1. Power on the computer
2. At the white ACER BIOS screen, hold the Alt key and press the F10 key simultaneously to start Acer eRecovery.
3. Once eRecovery has loaded, click Restore to Factory Default Settings
4. Click OK to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press OK to reboot unit

Note that all data will be lost during this process and your computer will be brought back to it's original factory state and settings.

Jul 19, 2011 | Acer Aspire 4315 Notebook

3 Answers

Factory reset my laptop


NOTE - you will lose all your data and any installed programs if you do a full factory reset. the process will restore your PC back to how your purchased it
This link will explain how to factory reset the PC using Supplied recovery CDs if you have them http://support.acer.com/acerpanam/desktop/0000/Acer/Veriton5100/Veriton5100faq19.shtml
This link will explain how to factory reset the PC using the ACER eRecovery if installed on your PC
http://support.acer.com/acerpanam/desktop/0000/Acer/AspireE360/AspireE360faq67.shtml
If you do have the eRecovery hidden partition installed:- How to recovery your system from bootup
  1. Locate the Alt key, to the left of the space bar, and F10, on the top row of keys.
  2. Power the system on.
  3. When the system is powered on, tap the Alt and F10 keys together at the same time when the Acer splash screen appears.
    It should state "Please wait a moment..." with the Acer logo in the upper left hand corner.
  4. At the eRecovery Management menu it will ask you how to restore.
  5. Click on the restore option you would like to use.
  • If this solutions solves you problem, please do not forget to rate my solution.
  • If not, then please comment back so I can help some more

Apr 03, 2010 | Acer Aspire 5315 Notebook

1 Answer

I have an Acer Aspire 5720, ive had it for a year now and it is starting to slow down. I have lost the booklet to it and i need to do a master reset on it. Ive already backed everything up im just finding...


This was taken straight out of the manual for your model, which can be found here.

Acer eRecovery Management
Acer eRecovery Management is a tool to quickly backup and restore the system.
You can create and save a backup of the current system configuration to hard
disk, CD or DVD. You can also backup/restore the factory default image, and
reinstall applications and drivers.

Acer eRecovery Management consists of the following functions:

1 Create backup
2 Burn backup disc
3 Restore and recovery

This chapter will guide you through each process.
Note: This feature is only available on certain models. For systems
that do not have a built-in optical disc burner, plug in an external
optical disc burner before entering Acer eRecovery Management
for optical disc-related tasks.

When using Acer eRecovery Management, you may be prompted to enter the
Empowering Technology password to proceed. The Empowering Technology
password is set using the Empowering Technology toolbar or when first running
Acer eLock Management or Acer eRecovery Management.

Create backup

You can easily create full and fast (incremental) backup images of your system
configuration to hard disk from the main Acer eRecovery Management screen.
Note: Fast (incremental) Backup is only available after a Full
Backup is made.

1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 In the Acer eRecovery Management window, select the type of backup you
want to create using Full or Fast.
3 Follow the instructions on screen to complete the process.
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English
Burn backup disc
Using the Burn Disc page of Acer eRecovery Management, you can burn the
factory default image, a user backup image, the current system configuration,
or an application backup image to CD or DVD.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the Burn Disc page by selecting the Burn Disc button.
3 Select the type of backup (factory default, user, current system,
application) you would like to burn to disc. Choosing to burn a user backup
will burn your most recently created backup image to disc.
4 Follow the instructions on screen to complete the process.
Note: Create a factory default image when you want to burn a
bootable disc that contains your computer's entire operating
system as it was delivered to you from the factory. If you wish to
have a disc that will allow you to browse the contents and install
selected drivers and applications, create an application backup
image instead — this disc will not be bootable.

Restore and recovery

The restore and recovery features allow you to restore or recover the system
from a factory default image, from a user created image, or from previously
created CD and DVD backups. You can also reinstall applications and drivers for
your Acer system.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the restore and recovery page by selecting the Restore button.
3 Select the backup point you would like to restore from. You can also
choose to recover the system from a factory default image, recover from a
previously created CD/DVD or reinstall applications and drivers.
4 Follow the instructions on screen to complete the process.

Dec 20, 2009 | Acer Aspire 5720 Notebook

1 Answer

Have gateway md7818u notebook that locked up, my son accidently used the recovery disks from our gateway desk top to recover, now when I load the actual laptop recovery disks, it acts like it's loading...


0x00000070 error means that Windows start up failed in an early stage.
If you are unable successfully boot into Windows because of the this error, Windows has an option to reload registry information from the last successful boot. To revert to the last successful boot:
  1. Reboot the computer.
  2. Near the end of the BIOS messages or graphic, but well before anything appears from Windows, press the F8 key. You may only have a few seconds to get the right spot to press F8 before it attempts to go into Windows. If the BIOS complains about a pressed key or asks you to go into BIOS setup, you've pressed F8 too soon (Don't go into BIOS setup).
  3. When successful, you should see a back screen with white text "Windows Advanced Options". Use the up or down arrow keys to highlight Last Known Good Configuration and press Enter.
  4. If this does not work you may have already reformatted the original disk partition. If that is the case you will have to re-install windows from scratch.

Dec 10, 2009 | Gateway M-7818u 15.4" Notebook PC - Avalon...

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