Question about Vtech i5871 Cordless Phone

1 Answer

Dropped calls ,Cannot find base

My phone is not locationg the base and when it does it will talk maybe 5 sec and drop the call and say out of range. And this is standing in front of the base. My phone is located next to a Cable modem for my telephone service. Any ideas ? I have already done the battery swapping and powering on and off a dozen times with no improvments. Could this be coming from interfernce from my modems ?

Michael.c.cates@us.army.mil

Posted by on

  • Anonymous Aug 10, 2008

    Searching for base is a major issue with this phone. Buyers beware. It drops calls continuously and states searching for base. the phone is not near any electrical equipment.

  • TKSHOUTX Nov 19, 2008

    My phone has just started to do this over the last month. I will be talking, and all of a sudden, it's "call dropped, out of range" or "cannot find base". The screen goes blank, resets, and it says "found base". However, I still cannot use that handset for hours, as it will not connect to the line. I have to switch the handsets around. Of course, this has happened at the WORST times, while on calls with customer service, airlines, employers, passport agency, international calls, etc. My handsets are all taped now. They've experienced a difficulty of their own - me. One positive, though, I have beat them to death and they still work.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Had the same problem and replaced the battery. budgetbatteries.com had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...

Posted on Jan 31, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How do I conference call


You may download the user manual part 1 and part 2. The conference call instructions begin on page 51 of part 2.

Feb 20, 2013 | AT&T ATT-974 Corded Phone

1 Answer

I have a Uniden phone with Cable phone service. Sitting right beside the base set, I get the message that I am too far away. Solutions?


Unfortunately the Unidens have a problem with batteries. Leaving it on the base for a long time without discharging it can lower the lifespan of a battery.

But your problem is that the it lost connections with your service provider. Turn off everything by unplugging the power only from all the devices. Turn on just your cable phone service box first and give it 5 minutes to connect. Then power on the phone. If you still have issues, you need to contact your phone service provider to make sure the box is connection.

Oct 26, 2012 | Uniden D1660 Cordless Phone

2 Answers

Panasonic KX TG9331 no link to base Even standing next to the base, I cannot answer the call. Sometimes repeated pressing of the talk button lets me talk. Also, switching to speaker phone sometimes drops...


Sounds like a defective handset or base unit. Unplug the base unit from power and the telephone jack. Leave unplugged for 1 minute, this sometimes helps the phone to reset from a problem. Unplug the battery from the handset and plug back in after a minute also to help reset. Place your handset in the base unit for about 1 minute to allow the handset to link up with the base unit. If this doesn't work you may have a defective phone. Contact Panasonic support for further information if this does not work.

Aug 29, 2009 | Panasonic KX-TG9331T Cordless Phone

1 Answer

Dropped calls


Panasonic KX-TG9341T DECT 6.0 -

Both the BASE and the Handset DROPS OFF in the middle of a converstaion.... I CAN HEAR the Other Party talking, BUT they CANNOT HEAR ME... Very Strange...

Mar 26, 2009 | Panasonic Lands Phones

1 Answer

I am having problem with my cordless phone.


Another tip is to remove the battery from the handset for at least 5 seconds. You might want to get a voltage meter and check the voltage on that new battery - maybe it isn't charging properly.

Mar 13, 2009 | Uniden Cordless Phone

3 Answers

Uniden dect 6.00


handset dies or cuts off frequently during calls or when talk is pressed to answer even when fully charged and right in front of the base unit. Beyond frustrating.
If I hadn't lost the reciept, I'd return this useless phone in an instant.

Aug 30, 2008 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Uniden Power Max 5.8 - (TRU8880-2)


1. Disconnect Battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect Battery to hanset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base in most instances.

please rate this post

Aug 04, 2008 | Uniden 5.8GHz Dual Cordless Phone

1 Answer

5808 drops call and starts searching for base


Got a wireless router? Change channels on the router off Ch6, the default channel and that may help your phone communication to the base station. I have had wireless phone customers lose their wifi when their phone rings, same frequency or intereference on that frequency.

Feb 13, 2008 | Vtech 5808 Cordless Expansion Handset

1 Answer

Help


CAN’T CONNECT
1. Displays when one handset is on a call and the other handset presses PHONE.
2. Displays when base power is off and PHONE is pressed. You’ll
also hear a sad tone.
3. Displays when an out-of-range dial fails to connect.
MAKE SURE THE HANDSETS ARE FULLY CHARGED. MAKE SURE BOTH ARE TURNED OFF, OR NOT IN THE TALK MODE. CHECK THE BATTERY TO MAKE SURE IT IS IN SECURELY IF DROPPED IT COULD HAVE JARRED LOOSE.

Jan 20, 2008 | Vtech ia5845 Twin Cordless Phone

1 Answer

Range extender for cordless phone


Ours behave similarly. The solution is to position the "base" (one connected to the phone lkine physically) in the center of the home so that the limited range can reach the remote phones at the periphery.
These phones operate at 1.9GHz. At that microwave frequency radio signals do not penetrate walls and floors very well. 2.4 GHz phones suffer increased "path loss" and are no better. The solution for any of these microwave phones is more transmitter power, which is illegal.
900 mHz phones actually work better because at 900 MHz nature offers less signal path loss", but try to find them in stores! For the same transmitter power level a 900MHz phones will have noticeably greater range.
The 1.9GHz D.E.C.T. phones also operate differently from other types of cordless phones and I believe that also contributes to dropped calls and the phone's inability to ring when a call arrives. At the fringe of its range you can see how it struggles to establish a link. Once established it will work well and then simply drop the call when you least expect. I am not a fan of the DECT phones, but they do not interfere with 2.4 GHz wireless routers, etc.

Jan 02, 2008 | Panasonic KX-TGA101S Cordless Handset

Not finding what you are looking for?
Vtech i5871 Cordless Phone Logo

389 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vtech Lands Phones Experts

kakima

Level 3 Expert

98921 Answers

Cindy Wells

Level 3 Expert

4810 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18334 Answers

Are you a Vtech Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...