Question about Vtech i5871 Cordless Phone

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Dropped calls ,Cannot find base

My phone is not locationg the base and when it does it will talk maybe 5 sec and drop the call and say out of range. And this is standing in front of the base. My phone is located next to a Cable modem for my telephone service. Any ideas ? I have already done the battery swapping and powering on and off a dozen times with no improvments. Could this be coming from interfernce from my modems ?

Michael.c.cates@us.army.mil

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  • Anonymous Aug 10, 2008

    Searching for base is a major issue with this phone. Buyers beware. It drops calls continuously and states searching for base. the phone is not near any electrical equipment.

  • TKSHOUTX Nov 19, 2008

    My phone has just started to do this over the last month. I will be talking, and all of a sudden, it's "call dropped, out of range" or "cannot find base". The screen goes blank, resets, and it says "found base". However, I still cannot use that handset for hours, as it will not connect to the line. I have to switch the handsets around. Of course, this has happened at the WORST times, while on calls with customer service, airlines, employers, passport agency, international calls, etc. My handsets are all taped now. They've experienced a difficulty of their own - me. One positive, though, I have beat them to death and they still work.

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Had the same problem and replaced the battery. budgetbatteries.com had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...

Posted on Jan 31, 2009

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