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I have a sc 101error exposure lamp. How do I reset or fix this on a ricoh 171

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Thank you for contacting

Sc101 means that the standard white level was not detected which indicates exposure lamp problem. Turn OFF the copier and then unplug from the wall. Wait 10 seconds and plug it back into the wall, then turn on the copier. Watch to see if the exposure lamp comes on - lift the document handler if you want. If the exposure lamp is working correctly, the scanner will briefly move to the right and the light will turn on then off after it moves to the left. However when you first turn on your machine the scanner scans a white plate (you will find this plate under the glass or frame near the park position of the scanner .This error is preventing the scanner from seeing this plate exposure lamp not working, blocked scanner, or more likely a dirty white plate.
Remove the glass, get a mirror and try to find the plate and then clean it. When you turn on machine the scanner will try to scan this white plate.
For original size your machine may use paper size sensors that look like small black boxes with two black eyes , make sure these eyes are clean.

Please get back to us if you have any further query.

Have a nice day.

Posted on Nov 12, 2010


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