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I have several TomTom updates. Yesterday is the 1st time used after updates. There is no option to unlock and USA map is gone, replaced only with Guam maps. can you help?

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Hello,

you need to download the updates again, but this time, reset the tom tom first, after that perform the updates and use them immediately.

To reset your tom tom, read the info on this link: http://www.ehow.com/how_5024523_reset-tomtom.html

To update your Tom tom, First, click on this link (from Tom Tom's support site) and follow the step-by-step instructions for installing Tom Tom Home software on your computer:
http://tinyurl.com/c2ena7

Your Tom Tom should have came with a USB cable that can attach to your computer. Use this cable to connect your Tom Tom to your computer, and then follow the instructions in this link to update the firmware (the software that is inside of the Tom Tom):
http://tinyurl.com/bh38zb

Good luck.

Posted on Nov 12, 2010

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Application updates
We recommend always having the latest version of the TomTom application installed on your navigation device. This ensures you can use the latest features and improvements available for your device.

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See What is the latest map guarantee.
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See What is TomTom Map Share.
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TomTom regularly releases brand new maps that incorporate the latest changes to the road network.
With our Map Update Service you get every new release of your map over a 12-month period, from the equivalent of just €9.95 per quarter. That’s four new maps a year.
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