Question about Goldstar DH304 Dehumidifier

2 Answers

Not collecting water

My unit is on with the motor working. However, there is no water accumulating in the tank....and you can feel the dampness in my basement

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  • Anonymous Jun 23, 2008

    I have the same problem. Its only a year old and now it runs but no water is collecting. How do you tell if both motors are running and how do you fix it if they are not?

  • Anonymous Jul 04, 2008

    Goldstar DH 504 model, same thing, running, but not collecting water. You recommending that one check that BOTH motors are running, how does one do that? It sounds like it is running.

  • orders4angie Sep 23, 2008

    yes i can hear both the motor and the compressor kicking in however no water is collecting, any suggestions?

  • jtseng2002 Dec 03, 2008

    The moter is running, but no water is collected in the sink. I can feel the dampping basement.

  • pmchin Dec 03, 2008

    The motor kicks on, but the unit is not pulling the humidity from the air. It appears that the condenser is bad and I'm trying to find out if this is a part that can be replaced by a do-it-yourselfer.

  • klms1961 Dec 27, 2008

    My dehumdifier (goldstar) froze up had ice on the control panel, but the motors seem to be working

  • Heidi39 Feb 27, 2009

    Both of my motors are running in the dehumidifier but still no water is collecting.

  • judyfb49 Mar 11, 2009

    My units are running, but collecting no water. Do dehumidifiers need to have freeon added? If so, where on the unit?

  • Anonymous Mar 22, 2009

    condenser motor runs for a minute or two then the fan only runs no water collectind

  • gwhisner May 23, 2009

    Coils froze up with motor running. What is problem and solution.

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If everything is running and no water is being produced the system may have lost its refrigerant. There are two motors in dehumidifiers. One is the fan and the other is the compressor. Make sure they are both running.

Posted on Jun 18, 2008

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Model dh30
my unit is working but not collecting water can this be used year round or only a certain....thanks

Posted on Feb 01, 2009

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There can be many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

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http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

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There are many reasons why a dehumidifier will not work or collect water.


Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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