Question about Dell W3201C 32 in. LCD Television

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Dell W3201c TV

Sound gave a loud pop and sound only went dead. Picture okay.

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  • Anonymous Sep 17, 2008

    I also have a problem with my tv as above. Where do we find help? The dell website is no help. Support persons leave you on hold--no one ever comes on the phone line. Help!

  • Anonymous Sep 23, 2008

    After several calls & emails, Dell offered me what the rep called a "new" set. It is the W3207 and from what I can see on the websites there are just as many problems with this set as with mine. It also apears to be a downgrade, no POP, no detachable speakers, etc. The sound has completely gone from my 2 year old W3201 and as we all know the part to fix this problem is no longer available. I dont want a replacement set that is inferior to the one I have and just as likely to have problems of its own. Anyone have this set W3207? and does it actually work?

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I bought two sets at the same time and the sound has gone out on both,  So far no luck with Dell or a soloution.  The post on attaching a surround system sounds like a good idea, but I can't get this to work.  With a little feed back I'll create a site to log how many have this problem, a few can be understood, but from what I'm reading the sets were defective when shipped and Dell must know of the problem,

Posted on Oct 29, 2008

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