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I have an acer laptop I've been getting the bsod saying it's an unmountable Boot volume when I try to go in safe mode it doesn't allow me to and when I go to the repair option as windows recommends it just gives me a black screen for a long time

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Hi Elliot, I do understand your concern here.In this case the issue is mainly with the hard drive on the laptop,however since we are unable to get into the safe mode as well what I could suggest we try first is to reload the Windows on the computer since this could also be an issue with the Windows on the computer having gone corrupt.When we go ahead and do a Windows reinstall it would be that you would need to backup any important information you have on the computer since it would wipe out all data on the computer and bring it back to factory condition.To backup you would need to get assistance from a local technician who would be able to help you connect the hard drive on the laptop to another computer and have the data backed up.In case we are unable to have the Windows reinstalled then it would certainly be an issue with bad sectors on the hard drive and you would need to replace the hard drive to get the laptop to be working once again. You could use the below link which would be helpful for you in reinstalling the Windows. http://acer.custhelp.com/app/answers/detail/a_id/2631 This link contains steps that you would be able to use to install Windows from a hidden partition on the computer and also from a set of recovery(or restore)CD's.When doing the steps you need to make sure that only the charger is plugged into the laptop and no external devices are connected.
Best wishes for your effort.Thank you for your time and patience.

Posted on Nov 12, 2010

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The easiest way to fix unmountable boot volume is to stick the hard drive into another machine and then run a chkdsk on that hard drive eg. if the hard drive is e: then goto Run on the start menu, type CMD, click OK then type chkdsk e: /f /r Once this is done stick the hard drive back in your machine. I suggest you do a good virus and spyware scan or it could be from a power surge or improper shut down. Good Luck

Posted on Nov 12, 2010

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