Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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Scanner Lamp Replacement?

Is there a replacement part for the lamp itself for this machine? When scanning/copying/faxing, the result is a page almost completely black, and the lamp is VERY dim durring this process.

Thanks!

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  • golfer123 Jul 04, 2008

    I've had mine 7170 awhile and now the light source is orange! I can't seem to locate a replacement. Any ideas??

  • msbama40 Feb 24, 2009

    I have the x7170 also and the light went completely out. I called Lexmark and they said that it cannot be replaced, but they did offer me a 20% discount to buy a new printer.

  • Anonymous Mar 06, 2009

    my light went to a bairly lit pink color and the faxes dont come out. I got an HP Officejet J6480 from TigerDirect for $99 it is AWESOME and it is WIRELESS, no more printer cable and I can print from any PC on my network..

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5 Suggested Answers

  • 31 Answers

SOURCE: Black line when scanning or copying

If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!

Posted on Jun 25, 2007

map9966
  • 2351 Answers

SOURCE: Office Jet K60xi Scanner Failure

Try HP's web site suggestions first.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01077492&cc=us&lc=en&dlc=en&product=61736

If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.

Posted on Apr 25, 2008

s4u311
  • 813 Answers

SOURCE: What's wrong with X7170 copy/scan functions?

ya u need to change your blub

Posted on May 11, 2008

Ajkill
  • 2035 Answers

SOURCE: two black vertical lines appear on copy, pdf, and scan results

  1. Unplug the power cord and the phone line from the wall.
  2. Open the control panel.
  3. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
  4. Note: The scan lens is located under the white roller.
  5. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
  6. Reinstall the white roller.
  7. Reconnect the power cord and the phone line.
  8. And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..
Good luck..


Posted on Nov 11, 2008

  • 33 Answers

SOURCE: Lexmark 8300 print/scan/fax

There are sensors in the document feeder that detect the width and length of the paper being copied or faxed. Try getting a can of compressed air and go nuts blowing all the dust out of the feeder, if you spray everything you can get to, you will probably blow clean the sensors. Just an educated guess.
Good luck,
Printdoctor

Posted on Jan 04, 2009

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The dark quality is definitely linked to a light intensity problem. If the scanner lamp is operating properly then check for any reflective surfaces near the scanning lamp and clean those. It only takes a light film of dust to make copies dark. Be careful around the lamp, it is delicate.

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The exposure lamp is not coming on, try unplugging the machine for a few minutes. power it back up, Try making a copy, it uses the same parts as out going fax.
If that doesn't work, feed a page into the fax, press copy, if you look where the original comes out you should see a bright light, this illuminates the original so the scanner can see the page. If that lamp is not coming on the lamp or the control board for the lamp has likely failed.

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Is sounds like your exposure lamp is not coming on, put an original in the machine and make a copy, if you look where the original is coming out, you should be able to see a light illuminatig the original so the scanner can read the image. If this lamp is not coming on you will get a very dark to black image.
If it is just locked up is may be as easy as this. Turn off and unplug the machine for a couple of minutes, reconnect and power up the machine, make a copy. as the machins uses the same parts to copy you should see the result of your efforts.
If the copy look good, try a test fax to someone, and call them for confirmation.

If this doesn't fix the problem, then I suspect the exposure lamp unit has failed.

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