Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer
Is there a replacement part for the lamp itself for this machine? When scanning/copying/faxing, the result is a page almost completely black, and the lamp is VERY dim durring this process.
If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!
Posted on Jun 25, 2007
SOURCE: Office Jet K60xi Scanner Failure
Try HP's web site suggestions first.
If your sacnner still fails to function, uninstall everything for the Officejet through add/remove in control panel. (Power off printer before uninstalling).
Go to Hp's web site. http://welcome.hp.com/country/us/en/welcome.html#Support
Step 1. Click, Download drivers and software (and firmware).
Go to step 2. For product, type in Officejet k60xi .
Power on your printer. (Wait for printer to fully power on).
Click, Start Detection>> button.
Allow HP to scan your system & install the latest software.
Follow the on scren instructions. (When finished, restart your PC). Test your scanner by scanning something.
If your scanner still fails to scan, you may be missing basic HP files loaceted in windows system & windows system32 folders.
(These missing files were not installed during your install of windows). Not your fault.
Posted on Apr 25, 2008
Posted on Nov 11, 2008
SOURCE: Lexmark 8300 print/scan/fax
There are sensors in the document feeder that detect the width and length of the paper being copied or faxed. Try getting a can of compressed air and go nuts blowing all the dust out of the feeder, if you spray everything you can get to, you will probably blow clean the sensors. Just an educated guess.
Posted on Jan 04, 2009
Sounds like part of your scanner is not functioning and reading black all the time. Probably best to return it for a replacement.
Posted on Feb 25, 2009
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