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Re: Cd rom drive dooor stuck. can't open it
The belt that opens and closes the door is probably worn out. CD rom drives are very cheap to buy and very easy to install. No speacial skills are needed. You can even get a decent DVD burner for about $25 or $30 brand new at www.tigerdirect.com
Some CD drives have a little tiny hole under the tray to eject a disc that may be stuck. You will need something to stick in there and move the part you hit. Push on it enough to make the tray open just a little and then you can pull it open with your hand.
Let me know if you want to put a new one in yourself and I will explain how. All you need is a phillips screwdriver and about 15 minutes of spare time.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
This happens when the drive motor inside dies.
You can take a small paperclip and insert it into the tiny hole you find in the face of the drive to manually open the tray. Use this method to remove any disk stuck inside of the drive currently. go to www.newegg.com for a cheap replacement drive.
Open the computer case, disconnect the power and data cables from the drive and remove it from the case. How you do this will depend on the type of case your computer has. There may be screws on both sides of the drive, one side only, or no screws in a tool-less case where there will be some kind of release tabs so you can slide the drive out.
Once you have the drive out of the computer, there are four screws in the bottom that hold the drive together. Take those out, take off the top cover and you'll be able to get at whatever's stuck in the drive. Just be careful if the sticker is near the laser lens. If you poke too hard the pickup assembly can be damaged and you'll be replacing the drive.
In fact, with new drives only around $30, it might be easier and just as cost-effective simply to replace it right off.
Locking device / software installed
First, verify no locking software is being loaded, which would allow the CD-ROM tray not to open. If you are unable to determine this, reboot the computer and as it is booting up, attempt to eject the tray.
No power to computer or CD-ROM drive
If you have recently installed a new CD-ROM drive or you have moved the computer, it is possible that the power to the CD-ROM may have become loose or disconnected.
Check the cable connections.
Bad eject button
If you are running Microsoft Windows 95, Windows 98, Windows NT 4.0, Windows 2000, Windows ME, or Windows XP, open My computer, right-click on the CD-ROM drive and choose the option to eject.
If this ejects your CD-ROM drive tray, it is likely that the button on the CD-ROM drive has become defective and it is recommended that the drive be replaced.
CD stuck within drive
It is possible that a CD may have become stuck within the CD-ROM drive. If the CD-ROM drive has a small hole (that is not the head phone jack), using a paper clip, place the paper clip within the hole and attempt to manually eject the CD-ROM tray.
If the CD-ROM drive is only partially able to be opened, attempt to pull the tray gently to see if it can be manually ejected. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become bad, dislodged, or that a CD is positioned in the drive, which does not allow it to open.
Incompatibility with IDE / ATAPI interface
If you have an IBM compatible computer and recently installed the CD-ROM drive and are unable to open the drive, attempt to temporarily disconnect the IDE cable to verify that you not experiencing an issue with an incompatibility between the CD-ROM and motherboard. Once the IDE cable has been disconnected, power on the computer and see if the CD-ROM drive tray is now able to be opened.
If the drive is able to be opened with the IDE / ATAPI cable disconnected, it is recommended you use the interface card supplied with the CD-ROM drive or the ATAPI interface on the sound card / motherboard.
Unfortunately, if after following the above recommendations you are still unable to properly open the CD-ROM drive using the button on the front of the CD-ROM drive, it is likely defective and should be replaced.
Caution: If you are able to open the CD-ROM drive using a paper clip. We do not recommend that you continue using the CD-ROM drive by manually ejecting the CD-ROM using a paper clip. The drive should be replaced and this is not meant to be used as a temporary solution.
Additional information and tips for buying a new CD-ROM drive can be found on our CD-ROM buying tips section.
does the case a a faceplate infront of the cd rom drive(i.e. if there is a door that flops down when it opens)? if so you probably need to take off the computers faceplate and then you can get to the little hole.
This has happened to me. Sometimes when I'm in a hurry I'll place a CD or DVD in the tray and start to close it without making sure that the disk is seated flat in the tray. If it's ****-eyed the CD wil shatter when the tray is closed. The only way to remove the pieces inside the CD drive is to take apart the CD drive. Might be easier just to replace the unit. They run from about $25.00 to $75.00. One other note: You can try to open the tray manually by inserting the end of a paper clip into a small hole on the front bezel of the drive.
In the front side of the dvd drive you will see a small hole ...so to eject that cd put one niddle in that hole and . Now
press the button at just after that apply a force on niddle .suddenly
you will notice that cd will come outside ,if not try more times and
you will learn to eject the cd when you are unable to do it by pressing
the eject button... ------------------------------------------- Low feed backs hurt my
ratings and I am tring to help you with your problem,so let me know
that the information i given you is helpfull or not.