Question about Sony Handycam DCR-HC42 Mini DV Digital Camcorder

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Camcorder keeps asking me to reinsert cassette

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Tape mechanism problems can be quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

Posted on Nov 15, 2010

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My camcorder keep saying reinsert cassette


Try reinserting a Brand new Cassette . If this dos`nt work take the battery out over night reinsert the battery with the Brand new cassette in it .if you used the recorder to play very much footage as a viewer it has over heated it . the sensor that sense`s a cassette is just a little out of place with a little skill and if you know what you are looking for you can put this back in possition!

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The screen keeps saying reinsert cassette and I reinsert the cassette and it says it again. I tried a new cassette and same thing.


Take it to the repair service. I am really suspect who's still use a reinsert cassette so today,Refer to old Sony DCR-TRV285E Accessory ,and I didn't know a Sony DCR-TRV285E Digital-8 Digital Camcorder model ,please say clear and correct !

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Hello my sony handycam dcr-HC23 keeps on giving


search youtube for vids on this Sony camcorder C:32:11 problem
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Reinsert cassette - After inserting a cassette the on screen message reads as follows "reinsert cassette" a further message C:31:23


when ever to get this kind of message just try to fwd the tape mannualy, or just make sure tht when u are rew. the tape dont rewind tht completely....

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1 Answer

Reinsert cassette message


Believe it or not, after having the same problem "re-insert cassette" and "reattach power source", and after talking to Sony and them telling me it would be $111.00 to repair, I hit mine with the palm of my hand twice on each side and twice on the back by the battery and it actually worked--haha Go Figure!!

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Hi, I had the same problem. When I inserted the new (or old ) cassette, it was showing me the same simbol as you are describing here.... The one thing to do here is to let it check in some CamcorderReparingCentre. After I let it to repare it they told me that there was some kind of engine broken , I paid £60 for reparing but my camcorder is working again,properly like before...

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7 Answers

Reinsert cassette


Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

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