Question about Canon imageRUNNER 400S Copier
Product : imageRUNNER 330 / 400 Title : Error E677 on the imageRUNNER 330 / 400 Series Control Panel Error :
E677 on the imageRUNNER control panel
There are two possible instances of this error message:
1. When the board boots up, the board experiences a wait and then reports an E677 (with either sub code 0001, 0002, or 0003).
2. While printing, the board fails and reports an E677 (sub code 0004).
When the printer board is installed on the imageRUNNER 330 / 400, it communicates with the image processor board via its connection to the System Motherboard PCB. The copier low voltage power supply provides power to the printer board via its connector J8201. When the copier is powered up, communication takes place between the copier IP and the printer board.
Communication Failure at this point will most likely cause the copier Error code E677 with a subcode of 0001,0002 or 0003.
This lack of communication can be caused by a bad cable, a non seated card, or corrupted installation of System Software.
In this case, try to format the Hard Drive and reload System Software. If the problem continues, try replacing the printer board. The printer board H1/K1 can be sent to Nationwide or Hytec for repair.
An error code E677 with a subcode of 0004 however, may be caused by either an overheating CPU or low voltage being supplied to the printer board. Follow the procedure indicated in Technical Publication CIB-T052 for those printer boards which continue to exhibit error codes of E677 with a subcode of 0004.
Note: Since error codes E677 were reported frequently with different subcodes, Canon decided that all boards be screened. After the screening a colored dot was placed on the board near the AUI port. As of now, a Yellow dot means that it has passed screening and should work. Eventually the board will be modified and the dot will be Red showing the board has modification and has passed screening.
Posted on Nov 12, 2010
Ir 400 error e677
Posted on Mar 31, 2011
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Posted on Jan 02, 2017
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