Question about HP Pavilion dv7-1130us laptop

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My laptop is coming up on 3 years old now. My computer completely crashes. Not even blue screen crashes, the screen goes black (still on with the backlight) and the computer becomes completely unresponsive. The issue started a couple months ago and has slowly increased in frequency to today where it occurs about 2-3 times a day. There are no viruses on my computer and I've been keeping it in as peak condition as I can using AVG Antivirus, CCleaner and Defraggler since the day I got it. I suspect the graphics card is starting to fail and that failure is in some way affecting the rest of the computer, but I'm not an expert in such in depth processes so it very well be something entirely different. Hopefully someone else knows what the problem is.

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If the operating system, antivirus etc. are working fine, check out the graphic drivers. Uninstalling/ Reinstalling or updating drivers may help.

First and the most important step is to BACKUP YOUR DATA IMMEDIATELY...

In case of any failing hardware, i think it could be the graphic processor and overheating of the system due to clogging and dust in the fan and heat sink etc. as the PC is 3 years old. It would be better to get it checked and serviced by a professional at the earliest, before it sustains any further damage to graphics processor, which leads to replacement of motherboard.

Hope it helps you!


Posted on Nov 12, 2010


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